WoodSpring Suites Amarillo East I-40

Terrible room. No coffee in the hotel. No ice machine. Construction noises above us all night long.

The experience was terrible. We booked our room online, and no one was there when we got there. There was an after hours number to call for assistance, and it only went to voicemail. There were other people in the lobby who had reservations, but we all had to leave.

El pasillo del 4to piso nunca lo limpiaron al igual el elevador

No breakfast. The lady who works nights was patient and very nice. The halls was dirty the elevator was dirty. The room was dirty. Panels in the ceiling in the hallways was missing. The sheets on the bed was old and not comfortable. The water in the shower wasn’t hot. The showerhead was water corroded. Room 333 door wasn’t sealed all the way look like someone can break in. Try to change to another room, but that room wasn’t no better.

Yes,the kitchen didn't have anything pans,plates,coffee maker,microwave. I am understanding of putting a small deposit for items. Also wood floor was dirty and a booger was on a wall.

Had to change rooms when checked in because of issues in the bathroom. Staff was very helpful and accommodated in changing rooms.

AC in room was ok. Bed mattress I didn't like. Hybrid mattress I think. Fridge interior light didn't work. Shower was ok. Plumbing made noises.

Nothing Everything. No one seems to care

The staff was very helpful but you have to pay for the coffee machine, the floors were slippery and the building and rooms were not well maintained.

Great place to stay and have a vacation

Nothing. Did not feel safe.

Good

The person that checked us in was very nice. The room was ok, however there wasn’t even a bar of soap to wash your hands. There was also a very annoying sound coming from the bathroom fan so we had to keep the door closed. There is no one at the desk from 10 pm - 9 am, just a number to call if you need assistance.

Disappointing

Good

To make matters worse, there was a leak in my room. I reported it, but no one came to fix it, and it continued leaking all night. It was frustrating and made it difficult to enjoy my stay. Good customer service and proper maintenance should be the bare minimum. Unfortunately, this property failed at both. I would not recommend staying here.

The room was suppose to be handicapped , the beds were not normal beds and my daughter had a hard time getting on them since they were higher

House keeping stole my belongings, and was not helpful with the police report and finding the missing items or the person who did so. Was not clean and had an awful smell 10/10 do not recommend this hotel.

Very good

Exceptional