WoodSpring Suites Amarillo East I-40

House keeping stole my belongings, and was not helpful with the police report and finding the missing items or the person who did so. Was not clean and had an awful smell 10/10 do not recommend this hotel.

I ended up leaving and going to a different hotel after I saw a 3 gallon sharps disposable box in the downstairs bathroom. Why would they have that. Too scary for me. Elders and families DO NOT make a reservation here.

The room was not clean we found bug almost everywhere, including the bed cabinets too and bottom, and almost every wall had a stain, the hallway walking to our room after exciting the elevator smelled really bad. Staff couldn’t help much when we tried canceling our room for the rest of the nights, and when it came to washing our clothes as well. The kitchen was also dirty and came with no dishes or utensils. However this is a work hotel so one shouldn’t expect a 4 star stay.

Disappointing

great location, staff and service

Room and hallway smelled like cigarette smoke, hairs on the bedding, and it’s difficult to check-in after hours.

Hotel location was exactly what I needed. The Hotel did not have a lobby/waiting area. After check in process the entrance door felt like you were going into jail or mental facility. The bathroom vent kept me awake the first night because it made a flapping noise all through the night. I have a video I can share with management.

Parking was the only thing I can say was adequate. The hotel from top to bottom is old and dirty. There is active drug use that you can smell and people that are hanging around your vehicles. I had to get up and move my truck to a different part of the lot because when I looked at at 1230 am in the morning there were people right next to my truck. The staff was very accommodating because I had two instances I needed help one being my TV and one being my lights and both times the staff came to my room and fixed it. There is no security staff and the desk is closed all night. I did not feel safe.

Room was clean, and afforadable

I can’t give this 0 stars or I would. We arrived after 10:00 pm, unfortunately, but we’re unable to reach anyone at the phone number provided for over 45 minutes. In fact, I NEVER reached anyone by phone. We finally left and slept in a rest stop down the highway. We have contacted the hotel with no response. Very disappointing.

Exceptional

Closer to work No ice machine

I had a reservation and when I got there thay said they were booked and wouldn't give me a room. I went to a different hotel. Won't even try that place again 😤

Clean room, but hallways and elevator smells pretty bad, and also dirty

Location Dirty, noisy, uncomfortable bed.

Dirty, noisy, uncomfortable bed.

The aroma of marijuana throughout the place

Cleanliness and that it was a suite The aroma of marijuana throughout the place

Clean rooms more often every week

I guess you get what you pay for... room had roaches in it since i stepped in, A/C didnt work, and bed was uncomfortable