Sonesta Essential Ames

Everything was good, no complaints.

Friendly staff and a wonderful heated pool

Large room. Good air conditioner. Breakfast was ok.

Everything is nice here. Only reason I gave it 4 not 5 is because there was only a little amount of toilet paper left for us. Petty but important.

I fully appreciate the pricing. Not trying to overcharge for a room due to it being during the State Fair, which was 40 minutes away, as other hotels in the area did do that. Rooms were simple and accommodated our one-night stay while moving a kid to college. The beds need to be replaced; mattresses old, pillows very small, and bedding old. The rooms could be cleaner. They weren't unclean, but could be better. Breakfast (around 8am) was out of gravy, and not a lot of selection.

Very good

Price Accommodations as we asked to hold out room as our arrival time was really late Wasn't sure how to run the tv but we wouldn't have watched it until when we got up. Water pressure in the shower seemed a little low.

Staff was very welcoming. Breakfast was good. Bed was nice.

Very good

A few minor issues to note: despite being a smoke-free hotel, our room had a slight smoke smell from a previous guest, and the bathroom door had a squeak that could use some WD-40. When we checked in on our first day, we noticed someone having a BBQ in the parking lot right over the designated accessible parking spots. Also, a cat in the neighboring room meowed quite a bit throughout the night, though luckily we were tired enough to sleep through it. Overall, a solid, convenient place to stay, but a bit more enforcement on parking/smoking rules and routine room maintenance would make it even better.

It was clean. Our room air conditioning was shut off and was 89 degrees when we checked in. Barely cooled off by the time we came back from the concert at 11.

price was good breakfast same biscuit and gravy 4 days in a row. no cleaning of room for 5 days

Amazing tub with hot water for relaxation, accessible for getting in and out, great tv for watching chosen stations, great breakfast, amazing value for the money, great staff, carts available to move luggage and items needed to the room, overall thank you so much! The bed wasn't very comfortable but doable

Great place for the price

Breakfast was good, the only thing I did not like was having biskets and gravy 3 days in a row. The shower curtain was falling down and letting water go out onto floor. This makes it very slippery when getting out of shower.

Dog friendly hotel. A requirement of how many and size should be a factor in booking rooms. Horrible experience with someone who could barely walk with 3 big dogs. One got loose. My daughter and myself was stuck in the car for 30 mins at least until she found him. Dogs were barking and growling. That's my only complaint. Otherwise the stay was good

The bed was very uncomfortable and loud. Not enough pillows. Breakfast left a lot to be desired. Hair and bugs on the floor. No bed bugs. Some moisture mold above the shower. Faucet cut my finger. Very very thin walls. Smelled fine. You get what you pay for.

Room was fairly clean, breakfast was alright but for the price. It wasn’t the cleanest in the halls, had almost a cat urine smell on the first floor by the elevator. Definitely won’t be staying there again.

I stayed at the property in 2021 and did not encounter the level of issues that I did on this recent visit. I appreciated the desk agents willingness to work with me. The manager was not available and she would not contact them. I had to check out three rooms before ultimately coming up with an alternative solution

No toilet paper when I got to my room. Had to go to reception to get some. I was on the second floor and the smell coming out of the elevator was disgusting. Smelled like a room full of cat pee