ClinkCoco

Location Disturbance when someone came or go out. Also if someone move on the bed

The location was not bad. The fire alarm went off at night. When it first happened at 4 AM, we were terrified and tried to go down. My boyfriend fell down, hit his head on the stairs, and started bleeding. There was absolutely no staff or responsible person on the property at the time. When someone finally arrived, instead of checking on my boyfriend or offering medical assistance, he simply showed me how to turn the alarm off if it happened again. They did not care about our well-being at all. The next day, we just received a generic "sorry" email and nothing else. No one ever asked how we were doing, even though they knew exactly how bad the situation was because there was blood on the stairs and the floor. To make matters worse, the alarm went off again the next morning at 8 AM. It felt like a bad joke. Furthermore, we have stayed in the Netherlands many times before, so we are well aware that Dutch rooms are typically small and the stairs are steep and narrow. However, this room was unacceptably small, lacked proper cleanliness, and had a terrible, persistent smell coming out of the bathroom. The complete lack of empathy, basic safety, and customer care was shocking.

Way too expensive for what it was! way too overpriced Comfort, Facilities, Ambiance, Room

Far from city

Letizia was very helpful. Canal view is great. Not clean at all. We see lots of hair at bed. Floor was sticky in the room. Shower works with button. Once you press waters come hot when you press second time shocking cold water. The guy told me before coming it is in the heart of Amsterdam, i totally disagree.

The atmosphere, the kitchen, the staff, namely Gonzague - a very special person from France. Cozy, conscious, friendly, calm. Exactly what a conscious being needs for a base. Were the weekends really booked eight months in advance? ? or is there a catch?

In full honesty: looking at the general Pricing of Hotels in that area it can be considered as a fair deal but I really wouldn't reccomend it to a friend - the staff communication and availability was all in all quite good. booking.com site gives the client or portrays an accomodation situation leading one to believe as if it is a Hotel rather than an actual 'buffed' and over pretentious Hostel situation - i.e. it mentions 'Breakfast Included' whereas it has a practically private kitchen for one to utilize to cook their own meals - also , the Booking site gives you the option to take the Room in the late morning hours .. but then you learn that the Rooms are only available strting from 16:00 - Room very small and the 2x1mt size Bathroom ..; had to sit slanted on the toilet as it is placed so close to teh tiny sink (i'm not a big person - average size adult).

Everyone on staff was really helpful and nice!! My room was really comfortable. I wish I could have stayed a few more nights. Close to easy transportation into Central Amsterdam. My room was on the warm side but the staff found a fan for me. The bathroom and shower rooms needed a little attention as the paper towels or often empty in the trash full.

The place is clean and quiet and respectful environment Good location and kind staff

location was good the room was so small that only the bed fit, you could. it sit i. the toilet because the sink hung over it, and the water pressure was so bad you could not rinse your hair. definitely not worth the price.

Very good location. The staff were friendly and helped us with some recommendations to go out. The beds were comfy and each room has a bathroom which is very convenient. They also let us stay after check out because our flight left at night, so that was great as well. Everything was ok

Room for 2 was good There was no soap. It was not provided though we requested

Location Too small room. Late check in time

Staff and location was great. Also beds was extremely comfortable

The location is fabulous and close to everything. The #4 tram, that arrives from and takes you to Centraal station, is literally outside. Very convenient. Walking distance to the Van Gogh museum and other attractions like the Blue Boat Canals Tour. I had two issues. The first one was that there was a nasty sewage smell in the bathroom (I had a private room). Almost as if the water tap wasn’t working and the smell was thus getting into the bathroom. Was awful. The second thing was the bed. It was just too soft with minimal support. So the middle of my body was sinking into it with little support. I got really poor sleep here and woke up with my body aching daily. Not sure why they don’t just replace that mattress with a memory foam one or just something firm.

The bedding was very comfortable. The staff was wonderful and always responded quickly. The luggage storage was a huge help. Having free coffee and tea was lovely! There were no products on the shower gel and conditioner bottles in the bathroom. The kitchen had a very bad smell (like cat food).

Kitchen! Was easy to spend time there, meet other guest and relax Not a complaint! It smelt really bad the first day I was there. The staff were working really hard to find out what it was. Turned out to be water in the fridge, which they promptly replaced. Well done staff!

Cozy place , a bit far from the center but good value for money . Hospital staff.

Cat 10/10 Friendly atmosphere 10/10 Staff 10/10 Room 7/10 | super tight, clean, shower a little smelly tho. We had the Royal Room. Super comfy bed. Separate comforters. Stayed only one night but perfect for long stays and making friends. Noise level 5/10 | respectful roommates however walls are thin. I could hear doors all night and everything outside.

The Location the staff the peace and calm energy that the place had