Aspen Suites Hotel Anchorage North

It wasn't in the best area, but it still felt safe with key only entrances from the outside, even the lobby. The room was spacious and had the full kitchen set up.

Was very easy in and out. plane spotting was kind of fun from the parking lot. I would stay here again

Toilet ran all night, tv needs to replaced, Wifi was nonexistent. Bed was very hard. Now cutlery or dishes of any kind in the room, which made the kitchenette useless. Window curtains were broke and wouldn’t close all the way. Hotel and rooms need updating.

For $200/night (they Expedia - much higher otherwise), an actual lobby with at least coffee available would have been nice. I (now) understand it's an extended stay place, but even then they could have a few amenities.

Well first off when I checked in and went to the room with my family (with a newborn) it had a faint smell of cigarette smoke. Assuming it was just due to the room being somewhat close to the smoking area and the window was open that was to explain it. So we closed the window fell asleep the next morning we went off to explore Anchorage. When we came back the room reeked of that same scent but it was extremely stronger.. We then explained to the front desk that the room had a strong scent of cigarette smoke and they tried to pull the excuse that the hotel was full and there was nothing they could do. Once I explained why it was urgent that I switched room (my newborn) the worker miraculously found a vacant room. Not only that! When moving all of our stuff to the new room we found that the whole area under the bathroom sink was filled with BLACK MOLD. If you care about your family’s health do not stay here. Absolutely disgusting “suite”

Well, at about 1 AM I get a guy trying to get into my room. I shoo him away. A few minutes later, a security guard comes up. Wakes me up again. I give him my name, and thought I don't get another knock at the door, I can't sleep the rest of the night. I was hoping at a minimum there would haver been an apology. Nothing. No follow-up on this experience whatsoever. You would think the organizational culture would have hinted that someone should have at least acknowledged the mistake. I have stayed at this brand's chain without a problem previously. But, wow. I don't get it. You check in two people to the same room, bother both parties and nothing?

Nice place

We were called by the staff stating they had over booked the hotel and asked if we would be willing to stay at a sister hotel. We said yes. When we arrived at the sister hotel we were told they did not have a reservation for us. Had to call the Aspen again to get it figured out and the problem was that the sister hotel had our name spelled wrong so we did have a reservation. We traveled all the way from Kansas on a Harley Davidson to Anchorage AK and to get a call the day you are arriving that the hotel over booked and we would like you to stay somewhere else is discouraging at least they could have given us a discount. As far as rating the hotel I cannot because we didn't stay there.

The hotel was ok. A reasonably clean space to sleep overnight.

Superb

I wish I could come up with something. I’ve stayed with this chain in Rochester MN and it was a lovely place. I really can’t express my disappointment with the set up of this location. There are no services, no lobby, no breakfast service, nada… Almost everything except the people who worked there.

The service by staff was good. They were pleasant and helpful. The lack of kitchen facilities in the studio.

Nice and clean

I really enjoyed my stay. The hotel was clean, comfortable, and the staff were very friendly and helpful. I love everything about the property.

Exceptional

The staff was extremely helpful and kind.

Our stay was fantastic. The hotel is clean and quiet. Staff is friendly and they had everything we needed, minus the breakfast. We will be staying again.

Nice room. Woman behind the counter was very cheerful and helpful.

Not a very appealing hotel or area.

The worst part was the mattress, it was pretty bad. It reminded me of the cheap mattress that comes with a travel trailer. Needless to say my girlfriend and I were sore each morning after sleeping on it. I wouldn't go here again.