DoubleTree by Hilton Ann Arbor North

Would have given it 5 stars, but the air conditioner in the room was very noisy.

Hotel and room were clean. The pump soap in the shower was out, and the toilet ran for over 5 minutes before shutting off. The buffet breakfast was good, but a bit expensive.

Cons: The Air Conditioner was so loud we couldn’t sleep. It clunked on, it clunked off. Not good.

Not free... didn't go The room smelled of dogs... stains on the floor.. my dogs were good, but the room was horrible!! I told the clerk, but she just said to contact someone.

Location There was a staff person at the front desk wearing a mask who was absolutely the rudest person I have ever met. We told her about a problem in the room and she acted as if she couldn’t have cared less. Her attitude was appalling. She is a terrible reflection on this hotel.

Convenient hotel that is kept clean with friendly staff and free yummy cookies at check-in :)

Bad

Great place

Good

Breakfast was satisfactory but in most hotels this type of breakfast is complimentary

Pleasant

Staff was just amazing and they were so nice

Superb

Good overall experience staying at hotel

I think I should be compensated for hotel.com not updating their website to let me know that the pool was closed down. That’s not fair to the customers at all. That’s false advertisement that the pool was open. Crazy

I think I should be compensated for hotel.com not updating their website to let me know that the pool was closed down. That’s not fair to the customers at all.

Staff was lovely, room was so comfortable! Area was perfect for me and my dogs

Stayed overnight passing through on our couples weekend! Modern room for a decent price. Front desk was welcoming and friendly. Quiet location, both inside and outside. Clean room and property is our biggest plus!

Great hotel. Clean room and great amenities. The staffs are friendly.

The stuff was very nice. The room was nice and clean. The pool was shut down though for our who stay with caution tape all over it so it obviously not closed for just one day. The pool was the reason why we chose this property to stay at. With two young kids this is what they get most excited about. With the pool not able to be used and no indication before we arrived that it was closed, it was disappointing.