Hilton Garden Inn Ann Arbor

The restaurant, the lobby and the room were all spotlessly clean. Alex at the front desk was amazing, efficient, and friendly! I have absolutely no complaints about my stay, and would definitely stay here again.

The staff was very kind and welcoming, especially the gentleman at the front desk. The grounds had everything we needed for a quick, easy family stay.

I didn't get breakfast, looked nice That breakfast wasn't complimentary

All good except the breakfast charges and quality of options

If the hotel is reading this, add somewhere that the kiddie pool is attached to the big pool, it will be a bonus for travelers.

Clean room, great location and helpful staff.

The breakfast was good, and the service exceptional. The mattress was uncomfortable. No matter what position, you would always be rolled to the edge of the bed.

Clean room with comfortable beds close to the BigHouse

The pool area floor needs to be slip resistant - not tile, extremely slippery.

I called before I arrived...

Very clean and well maintained

Room was very clean and comfortable. The staff were nice. We picked the hotel because we wanted a hotel with an in house restaurant so that we wouldn’t have to leave again. Nothing was said at check in about the restaurant being closed that evening but when we went down for dinner there was a sign on the bar indicating it would not be open that night.

I was disappointed with breakfast and food was overcooked.

The pool signs did say "pool and spa this way" so I was hoping there was a hot tub or sauna for adults, but it was just the pool for the kids. Breakfast is not included, I believe the cost was $20 for a cold buffet or $30 for hot, or something like $18 for you to make a custom order. Personally, especially with kids and having a kids pool, I would have much preferred a continental breakfast, even just donuts or cold cereal options but the food did look good. They also had a little store area with a nice selection of snacks. Overall, I would stay here again if I had kids that wanted to play in the pool.

Very convenient and clean

The Front desk staff member was less than welcoming, especially compared to all other Hilton Hotels we have enjoyed. He was hunched over a nearby bar counter and wondered over after we arrived at a vacant check-in desk, then muttered an unenthusiastic welcome. The same experience with him at checkout. Otherwise, the hotel was very good.

👍

Exceptional

Exceptional

Very good