Mini-Hotel Pulsar
About Mini-Hotel Pulsar
Comfortable Accommodations Mini-Hotel Pulsar in Astana offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Convenient Facilities Guests benefit from private check-in and check-out, a 24-hour front desk, and free on-site parking. Additional services include a lounge, room service, and luggage storage. Dining Experience An à la carte breakfast is served with pancakes, providing a hearty start to the day. Prime Location Located 11 mi from Nursultan Nazarbayev International Airport, the hotel is near attractions such as Khazret Sultan Mosque (12-minute walk) and Palace of Independence (1.1 mi). Guests appreciate the friendly staff and excellent service.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Dry cleaning
- Luggage storage
- Family friendly
- Airport shuttle
- Smoke-free property
Reviews
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Location
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Good management and Staff
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Good
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Everything went smoothly. There was very helpful, and friendly staff, clean quiet room.
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Superb
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Friendly staff, good breakfast, clean room
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room was unexpectedly cool and clean, good refurbishments, always fresh water
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- this is not a hotel it's some private house. - staff in reception was not competent
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Good
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Superb
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Very convenient location. The customer service is top-notch!!!
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Old furniture and view from the window to the brick wall was really upset.
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Exceptional
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Superb
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The hotel is nice, clean and the staff are friendly. It's a great location but be prepared that the entire neighbourhood is one-floor houses. American embassy is just around the corner, and there is a very nice restaurant on the opposite side of the street. This kind of neighbourhood was a bit unexpected for me, but overall it was fine
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It was ok for 1 night, close to the embassy. That's all we needed for 1 night Staff not so friendly in the beginning. Said there were no rooms for an early check in, but 15 min later she magically found 3 rooms for all 3 companies that arrived early with us. It's not a new hotel, I get it, but there were holes in the walls for ventilation, very old furniture, some if it looked very woen out.
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Close location to the USA embassy. It is very convenient for morning interviews. Hot breakfast in hotel for an additional fee, but its worth it. Room had mini fridge. It was hard to find the hotel. There is no clear sign or directions on a way to it. Its more like a private house with multiple rooms. Management is not friendly. Stay was paid through MoneyGram. It takes 3-4 days for MoneyGram to deliver money. Since at the time of the arrival transaction was still pending, I was asked to pay again to use a different payment service with a fee Paysent. Payment was received by hotel twice. Plus, I paid in $, hotel receives payment in local currency. Manager did her own calculations and came up that I am short 480 local currency. So, they made my father to cover it as well. When I requested a refund, they were really hesitant to process it. Excuses were: we do not process refunds on a weekend, accountant is not available, too early there. It really took time to get a refund and only after I reported the fact to Bookings website.
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Very friendly and helpful staff. The location is perfect if you travel to get a US visa. Very thin walls, you can hear everybody around you)
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I stayed at the property for my Ironman triathlon race in Astana. Two of my friends had booked separate rooms as well on the first level. The rooms were spacious, appropriately equipped, and not noisy. The location is within walking distance from grocery stores, a bus stop, coffee shops, a bank, and restaurants. The staff was supportive and warm. The Astana triathlon park is a 10-15 minute walk or a 5-minute bicycle ride away. Additionally, the hotel arranged a cab for pick-up from the airport, which was very helpful.
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perfect location, friendly and helpful personal
