Caesars Atlantic City Resort & Casino - A Caesars Rewards Destination

Room was very nice. Good restaurants. Felt safe in the hotel and on the boardwalk

My stay at Caesars Palace was terrible. The room was dirty, the phone and remote were sticky, and smelled of marijuana. The wiring was exposed, making the room unsafe. The room also looked nothing like the photos online. When I asked to switch rooms, they tried to charge me extra. Absolutely unacceptable.

Very spacious rooms and nice stag in the tables ! First time there and will return

Aside from being harassed by one security guard, our stay was very pleasant and fun. Everyone was help full and the rooms were decent.

Very sensitive to smell and was sick the minute I walked in. The room had a sticky floor stains on the walls and on photos on the wall the room did not even look like it was cleaned. There was food on the floor next to my bed the cabinet where the fridge was broken. Each day there were several gnats coming out of the hole in the sink each day they were also flying in the bathroom. Three times during our stay our room was not cleaned even though we went down stairs to the front desk and asked and also left the light on next to the front door to request the room to be cleaned. I have stayed at many hotels and I have never had a room be so dirty. You should not be grossed out when you come back to your room to get ready for a night out. The safe needed to be reset because it was left locked. I will not be booking with Expedia again and will not be staying at ceasars again. Also ataff was very unhelpful.

It was ok won’t stay again

Want a lot more money when you check in and check out after I already paid online, bathrooms weren’t that clean, checking in and checking out was a 35-40 min wait must’ve been short staffed. Definitely did not have the best experience

Everything is good

Check in was abysmal. The option to have your room made up was for show. Apparently , they are catering to hourly clientele because even though they offered early check in option I was told that the 4p check in actually means they have between 4-8p to check you in. The room was nicely decorated but that is all.

Checking in took more than an hour because of the long line and few agents available. The express check-in options did not work.

Needed to cancel due to wrong date and customer service wasn’t that great

The rate for a king room was great, although the room itself felt smaller than other times I have stayed at Caesar’s AC. Check in went smoothly, but the desk attendant didn’t offer any discounts on parking. Thankfully the parking lot attendant was kind, friendly, and extremely helpful in getting our fees discounted for our two-night stay. As always, the gelato at the cafe was delicious.

Clean room, great staff, no complaints.

Ja leandre during check in was very helpful

I wasn't aware that the pool and spa areas were separate charges.

Mattresses are old, you sink into the middle. The two-queen rooms have to share one end table. One good thing is the lighting, appreciate the multiple layers of lighting. The AC and controls are modern and works well. Checkout is 11am, 12 would be better. I think if you don't pump money into the machines, the staff treats you like a second class citizen which is par for most of the casinos hotels.

The property is well maintained and easy to navigate. The staff provided excellent service! I was pleasantly impressed.

Great place to stay

The hospitality and courtesy of the staff was exceptional. Great dining.

Clean room. Great location and many things to do. Loved the aesthetic. I stayed in ocean tower suite. The parking garage needs clear exit signs while driving out.