Hotel Maalob Che Bacalar

The ambiance was very nice well situated Nada

The atmosphere, the treatment from Gris, the price. The bed, extremely hard, the noise from outside the hotel. They were working in construction all night.

Superb

The was average clean

The property was beautiful. The room was spacious and very clean. The staff was also wonderful. The toilet had a leak, which caused a huge puddle on the floor. The following day the toilet would not flush.

Nice big room in a quiet neighborhood. All rooms open to a lovely courtyard with various seating choices in a beautiful garden.

Amazing hotel for the money. A little bit out-of-the-way, but still within walking distance of a few small restaurants. Overall, a great value for the money.

Superb

Big rooms Location

The bedsheet and the towels were very dirty. In a way that is not acceptable to customers. There were many mosquitos coming into my room even though all windows were closed. I‘ve spent the whole night catching mosquitos without even knowing where they come in.

Great rooms Some guest were smoking at the patio.unacceptable!!

Very good

Comfortable & quite Stairs need better lighting

Large rooms with a big bed. Staff were really friendly and efficient. Location - the property is located across the main road in a residential area. Dogs, goats, sheep and chickens roamed the space around the hotel and made a lot of noise throughout the evening and night. Our bathroom window opened directly onto a building site with builders in line with and above the window, probably only 5ft from the window. The window was not frosted glass and was in the shower, therefore we couldn’t shower (without being watched by 6-7 men) whenever there were builders on site, which seemed to be during all daylight hours. This meant that the bathroom was basically unusable during the day. During our 4 night stay, there was a power outage on 3 nights. There was no power for the AC, the fan or in any sockets. The room became unbearably hot very quickly making it difficult to sleep. There was also no way to charge devices (phone for Sat Nav for example) which again brought its own complications. Staff were really kind and helpful, but unfortunately they could do nothing about either of these things. It was not the stay we had hoped for and feel this should be clearly communicated to other guests.

Staff were very friendly especially the manager Gris who went out of her way to help us, even taking us to the local pharmacy to buy rehydration drinks for our son. Garden is very nice and room and beds large and comfortable. Good air conditioning. Location means you need to call a taxi to go anywhere.

Didn’t have hot water

Spacious room, good airco, calm. It’s a really simple hotel so it doesn’t have a lot of ‘soul’ in my opinion, but I was exactly looking for a calm and spacious room so was perfect for me!

the room was huge and had everything we needed including feee water. comfy beds and well working aircon a bit of a walk from the city, have to cross the highway

Very good

Nice and pretty quiet location, funny neighborhood goats sounds in the morning. Love the garden! The food off the main road close to the hotel is actually very delicious and better than some of the restaurants in the main square. I enjoyed walking around and exploring the local neighborhood in this area, very charming. I wish the rooms had an electric kettle. It would have been nice to make coffee in the morning and maybe some chairs outside the rooms on the top floor to enjoy the garden view.