Four Seasons Hotel Baltimore

If your plans call for a trip to Baltimore look no further than…💕

Comfortable

Very comfortable bed! Front desk and valet were so friendly. The only thing that was disappointing was the age limit to use the fitness and spa services.

The staff was very friendly and accommodating. The spa was amazing! With all the amenities, we didn’t have to leave the property for the entire stay.

We had an excellent stay.

I liked the location, the staff were very friendly and helpful. Fast internet and it’s for free

Exceptional

When we checked in the front desk couldn’t help us pay for parking. We had to go back down to the garage to figure it out, We had communicated 3 different times that we needed our sofa bed turned down and it was never done. There were no sheets or pillows in the room to do it ourselves, we got back from a concert at 11pm and turn down service had not come in while we were out. We used the app to ask for the bed to be made and got a response saying turndown service had ended. Finally, close to midnight someone came to make the bed. There was a large stain on the mattress. We had communicated that it was my daughter’s birthday twice and it wasn’t acknowledged until we followed up on the app. The service by the pool was very slow and it was hard to get the servers attention. Overall, it felt like I was constantly having to follow up to get what we needed. I expected better service.

We came hoping to feel celebrated, and unfortunately, we did not. I would welcome the opportunity to return and experience an improved experience.

Loved it

Exceptional

Superb

Great hotel!! would recommend to everyone

We only stayed one night and everyone was very helpful. They helped us find places around the city multiple times and never made us feel stupid about it. Very understanding staff!

Absolutely no complaints!

The staff is top notch! Everyone goes out of their way to ensure all of your needs are met, with a smile and true connection. The outdoor pool is wonderful. We will be staying there again, for sure!

Ease of access - location All good

Everything was great besides the seaweed on the beach and the smell

This is not a Four Seasons. The level of care, standards and service are not even remotely to the Four Seasons reputation. I repeat this is not the Four Seasons in other locations. Almost no service at the pool, no one greeting at reception and the organization surrounding the 250th fireworks was awful. At one point the attendant at the pool suggested that our family should go to another hotel for viewing. If you think you will get the same elite service and accommodations at this location you are sorely mistaken. Please take this as an honest review.

Todo bien