Mercure Bangkok Sukhumvit 11
About Mercure Bangkok Sukhumvit 11
Mercure Bangkok Sukhumvit 11 provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers taxi amenities to assist you in discovering your desired offerings in Bangkok. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Mercure Bangkok Sukhumvit 11 as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon arrival, make sure to explore bar and nightclub to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Mercure Bangkok Sukhumvit 11.Unwind and conclude each day delightfully by stopping by hot tub and sauna, ensuring a soothing experience.Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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The location was perfect, right in the middle of all the action .rooms very very large and I loved that. Beds were comfortable and the staff very friendly and helpful. overall great stay and I would consider it again. A bit noisy with people slamming doors all the time. and you could hear the noise from the street till the wee hours of the morning even on the 14th floor, but that was to be expected at that location. Only two small elevators and sometimes they would take a very long time. The breakfast was just alright, nothing to write home about but decent enough
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The location is good, and the reception staff seemed okay at first, but the policy and the way we were treated ruined our vacation. We will definitely not recommend this hotel to families. Very disappointing experience, We stayed at this hotel for 3 nights as a family of 6, booking 2 family rooms. While the location of the hotel was very good, our overall experience was highly disappointing due to bizarre policies and unacceptable behavior from the staff. We booked two family rooms for 6 people, including breakfast. The hotel knew we had 4 children (not babies). Upon arrival, we found one room with a double bed and the other with two single beds. When I called reception to ask for the extra beds to be set-up, they told us it would cost an extra fee. What did they expect? for our children to sleep in bed with us? Why should we pay extra when we explicitly booked and paid for 6 people? This makes absolutely no sense. We ended up having 3 kids sleep in one double bed and 1 child sleep on the sofa. Just 30 minutes after checking in, the lobby called to ask if someone was running or jumping in our room (no one was). 15 minutes later, there was a knock on our door checking to see if there was jumping or running and that we should please keep quiet. No one was running, and we do not have toddlers. The next night, at 12:05 AM, while we were already asleep, we were woken up by a knock on the door. A staff member claimed she "happened to be passing by" in the hallway and heard noise. This is outrageous. We were on vacation, not in a military camp. When we complained to the duty manager the following morning, all we got was a plane un sympathetic "sorry." Absolutely nothing was done to make up for waking us up past midnight or for the constant harassment.
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Stuff, location
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Good
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Clean Food not good
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nothing
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Employee named Top was extremely nice and helpful. He is an example of customer service Everything was amazing, no complaints
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The property is in a good location N/A
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The Location
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As a Doctor attending a medical seminar for 4 days, I asked for a top floor and this was provided. The rooms and all facilities advertised, are true upon entry. The food is fresh, variable and suits all nationalities tastes. I use many Mercure Hotels worldwide, as their service never disappoints me. Having to leave and go back home ?
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My overall experience was very good . I will recommend to other travellers too . Its location is very convenient in the area . Check in should be softer and politer . But its alright , overall.
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Customer service was amazing, Staff members assisted with early check in.
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Like the location of the property Water was not hot and no refrigerator or microwave
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Central area, in the middle of bars and restaurants
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great location. Very handy to a lot of places
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Well located. Clean. Friendly staff.
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In my opinion, this is the best hotel in Bangkok. Special thanks to the staff member named Latte — he truly deserves a five-star rating
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It’s a pleasant, ‘homey’ hotel, very clean but not sterile. All staff go out of their way to make you feel very welcome! Elevators a bit slow
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It’s a very busy street. We were there as a family. Even on the 14th floor you could hear loud music after 12am, though it didn’t really bother our sleep.
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the friendly staff no sushi for breakfast
