Mövenpick BDMS Wellness Resort Bangkok

your staff are great specially in concierge , bell boys , restaurants at breakfast , reception . all very friendly and professional , its now my 6 time at your hotel and as i do come several times a year to Bangkok , i wont change your hotel and i do always reccomend it to my friends rooms need some more renovation

Souless

Family vibe

The front desk staff, concierge, bellmen, wait staff are all wonderful & extremely helpful. Location to the BDMS Wellness Center was great but far to walk to.closest BTS or 7-11. For nearly $700USD for 5days, breakfast should have been included for that price. There are no extra hooks to hold towels in the bathroom.

Everything was amazing

Garden AC was 19degree chilling cold and the remote control does not work - had to switch off the ac and sweat. Due to temperature had change the room for my parents senior citizens. Worst experience ever :-(

very poor breakfast. the same set up for 3 days

Beautiful facility, rooms were comfortable. Pool and garden area were scenic, and chocolate hour was a nice touch & my family enjoyed it. Cleaning was average, laundry is slow unless we pay double the fees to receive within one day.

The wellness clinic being next to it and also a convenient place to grab coffee, exchange money, and gym was all nice to have easily accessible. The room I was in was nice but seemed fairly outdated with bathroom door, shower, etc.

The staff and service here is world class. The gardens make you forget you're in the middle of busy Bangkok. We specific like this hotel because you have a balcony, rare in Bangkok. Highly recommend doing the buffet breakfast. I have a few food intolerances and still found it easy to eat a variety of foods every morning. I have chemical sensitivities and although the hotel doesn't smell as bad as others, I found it hard to walk around the pool and through the main hotel entrance because the fragrance they used is so strong. If they didn't use the fragrances, the hotel would be a 10/10. The first room we checked into smelt so overwhelmingly of water damage/mould. But the staff were super accomodating and moved us into another room.

Best service Nothing

Almost perfect stay, amazing

The location was great and the staff was friendly and pleasant The shuttle was very helpful. The breakfast dining area was crowded and extremely noisy every morning, with a long waiting line to get in. The hotel is a ‘wellness resort,’ so smoking is strictly prohibited in the rooms, even though our room had a balcony. Very weird.

Nothing

I booked this hotel because of swimming pool and it was really worth it. Water was clean, pool was big and there were always available sunbeds. Room was big, bed was comfortable. Breakfast was really nice, good choice of food. Cozy place in the heart of Bangkok, relaxing atmosphere. Bathroom was a bit tired, some facilities clearly needed renovation. Wardrobe as well, some parts were broken. Balcony could at least have a chair or two to sit there. Without chairs its strange, should I just stand there? Air conditioning was a bit noisy. Overall nothing too bad, all acceptable and impression is still very good.

Breakfast was very good. I would like more social places in hotel. Many facilities belong to spa area and other social areas limited.

Dear Management, We are issuing this formal complaint regarding our booking of a Two Bedroom Suite and Club Access on February 19-20, 2026, which resulted in severe reputational damage to our company while hosting a VIP executive. Your establishment completely failed to deliver the expected 5-star service standard in several critical areas: Unacceptable Delays: Despite advance notice of a 16:00 arrival to prepare for a meeting, the full suite was not ready until 19:00. This delay forced our VIP executive to conduct a private meeting in the public Club Lounge, entirely compromising their privacy. Misrepresentation of Accommodation: The room layout directly contradicted your website's advertising. Instead of a central living room separating the bedrooms, we were provided connecting rooms. This forced our staff to walk through the executive’s private quarters, creating an incredibly unprofessional working environment. Substandard Facilities and Unprofessional Conduct: The stay was further compromised by a defective, overflowing shower in Room 106. Additionally, your security and concierge teams were deeply unprofessional—refusing to assist with heavy luggage, providing dismissive parking guidance, and disrespectfully interrogating our incoming support staff. When these issues were raised, your Deputy Manager offered only an apology and a late check-out. This trivial gesture is a grossly inadequate remedy for the profound disruption and embarrassment caused to our client. These collective failures constitute a severe breach of service. We hereby demand a formal written explanation and a serious proposal for appropriate compensation that reflects the magnitude of the reputational damage we have suffered. We reserve all rights to pursue further legal and commercial remedies if this matter is not addressed to our utmost satisfaction. We expect a prompt response. Sincerely,

The grounds white peacock food was incredible salmon boot bowl. The restaurant closes at 10 PM which is really convenient. Cocktails amazing massages in the spa and room was amazing ! Wish I could stay let longer!

The room was great, beds comfy and very spacious! Hotel staff was friendly and made our short stay very enjoyable. The pool was clean and had great amenities for towels, bar etc. Family friendly and lots of amenities like pool, spas etc available all in the one place. Location was good, but could be better. There wasn't much around walking distance except a great massage place across the road and a luxury shopping centre about 10 minutes walk away. It was fine for us as we mainly wanted to relax.