Extended Stay America Suites Portland Beaverton

Great location!

No much breakfast Discipline

Barely functional kitchen. Had to request dishes, pots and pans. Couldn't even make a cup of tea when we got there. Took a while to get the dishes. Staff was friendly, but not efficient. One of the 2 burners on the stove had no knob. We chose this place so we could cook, and we could manage breakfast but not much else. Unit was not very clean.

Pleasant

The outside grounds were beautiful and gave a great first impression. Unfortunately, the room was a completely different story. It smelled of cigarette smoke, was not properly cleaned, had debris in the bathtub, body hair in the nightstand drawer, no top sheet, and wood debris between the comforter and bottom sheet. The biggest issue was the breakfast. The Expedia listing shows a full breakfast bar, but breakfast is not provided at this location. That should be clearly disclosed before booking, not discovered the morning after you arrive. To me, that is extremely misleading. The gentleman who checked me in and Carl from maintenance were both phenomenal and deserve recognition. Unfortunately, the condition of the room and the inaccurate amenity information made this a very disappointing stay. Travelers should be aware that what is advertised may not be what is actually provided.

The room wasn’t the cleanest. Towels and sheets had been washed but there was lots of hair on them. While I would typically never complain about high water pressure in the shower, this was almost painful/too much. Better than no pressure I guess? Staff was very friendly.

The property felt dirty and poorly maintained. There were fingerprints and grime on nearly every surface, the floors were sticky, and the room generally looked like it hadn’t been properly cleaned. The front desk staff also seemed unusually out of it, which was concerning. Overall, the stay was unpleasant and I wouldn’t return.

2. The microwave had almost burned through the door. Not safe. 3. The ironing board was bent and broken. 4. Spit wads on the ceiling. 5. Food smears on the table. 6. Chairs had cuts in the vinyl and there was a bug living in it. We left a day early after the spring issue and forfeited the last night stay. This facility is NOT up to Extend Stay levels.

When coming to the facility we were expected to get a two queen size bed room which we booked, they gave us a 1 king with a pull out couch that had dirty sheets. In the bathroom under the sink was a garbage full of dirty pads and other items. The breakfast I understand was a grab and go but there was no coffee and one three muffins to choose from and this was at 730am. The WiFi was on and off. Their was garbage without the grounds of the establishment.

Nice area Room smell horrible like a dog pee

The ac was broken and it was over 90 degrees out

Habitación 161 la camas son súper cómodas y el área súper tranquila .. el desayuno es solo avena ,café, chocolate y Biscochos del mismo sabor siempre (no esta mal). Tienes todo lo necesario para hacer tus comidas en la habitación lo recomiendo 100%. No tienen limpieza a cuarto a diario pero puedes llevar tus toallas y te las cambian todas la veces que quieras.

The room was pretty gross (shower dirty, mirror spotty, no flat sheet, hole in the floor under the flooring which was very obvious, broken toilet paper holder) so they switched rooms for me. Not much of an upgrade cleaniness wise, but I did stay. In the morning I “used” the microwave and it did nothing but turn the light on so needless to say, I had to throw out my food. It was only one night but I will never stay there again. The front desk worker was very nice though. The exterior looks good from afar but up close, you can tell it has been trashed a bit (paint, stairways, etc.).

Bad

I loved the room and that you have snacks and food to buy in the lobby instead of vending machines. Price through booking.com was high and rooms were available through that site but not on Hiltons website. It would be nice if there was an option to check in earlier than 4pm for a fee.

Pleasant

Exceptional

Poor

Nothing The room was filthy when we entered and nobody came to correct that. The AC didn't work - the bathroom sink was clogged up. The staff was very indifferent to my discomfort with no AC and outside temps near 100 deg. They send a maint person to work on the sink, but he couldn't fix it , so he ran off---and left a mess and a bunch of rags behind for me to deal with. There was no one on staff who seemed to care. No one to talk to with any authority to make changes or upgrades, so we left and found another place to stay. I paid for 7 days but was only there 2 days - both of which were in extreme discomfort due to HOT weather conditions outside. I want a FULL refund of the $600+ I paid. Got ZERO value for the money. TY

Clean room and friendly staff