Belenli Resort Hotel

Rooms and common spaces are dirty

Dinner, atmosphere, staff Lunch

In general building is modern and staff was helpful The hotel looks much better on the photos. It is located in the dirty area full of construction remaining. The rooms are super small and face noisy and busy road. The pool area is much smaller than on the photos and is dark and uncomfortable. Maximum can be used for one night stay. Poor breakfast

New building, good staff, good breakfast

The buffet was overall okay! The food was fine and it was clean. The fact that the staff at the reception did not even speak English was not so okay. I mean it's a touristic place you should at least be able to speak in English and make yourself understandable.

The bed was good, pool and sauna were nice. Underneath the bed very dusty And Customer service very average, hotel taxi drivers very awkward and over charging on every trip. Food quality was ok but not a great variety for me personally.

Staff were very polite and all things were clean

Exceptional

make more options in food food oily only

The staff were helpful and the rooms were nice and clean The food choices for breakfast were not so good, that’s the only negative

The breakfast was miserable. I seemed to be the only guest in the hotel. One could die of loneliness, " the shining " came to mind , that is without the snow. I asked the bartender for a coke, and he informed me that they had only coffee or tea. Everything was closed down in the hotel. If they wish not to provide these facilities, they should close the hotel and not take guests . I wouldn't recommend this hotel to anyone. All of it

Nothing Very cold hotel, no comfort. Disregarding attitude of the staff, no one speaks any language other than Turkish. Got an allergy from the bed linen. I don’t recommend it!

Clean and new place and furniture Good buffet for all meals and friendly staff every where

Very good

Good

Sauna Staff are miserable. If i was the owener i would be having serious words for them to sort there attitude out and customer service. The male with the top knot / pony tale should be sacked. Pool is freezing cold nobody goes in it.

Exceptional

Decent hotel, ok food, friendly stuff If you like to sleep with open windows or balcony, ask the room opposite to swimming pool. Air conditioner above swimming pool is too loud during the evening

The hotel deco is fresh and new. Facilities are clean. Staff is not pleasant, food is mediocre and very bad drinks

Nothing I was on vacation for 2 weeks, and I stayed there for 3 nights Those three nights were the worst, the staff were not helpful at all, they didn't answer the calls when they answered they just closed the line, and if they heard you they would not help anyway you have to pay extra for everything, even water every day! Imagine they put for us bracelets when we arrived to know that we were from the group who paid for breakfast. The breakfast though was the only good thing there otherwise, it was a horrible experience and definitely, and I'm not going back there!