Chalet Motel

I was passing through Bend very late at night and I was very grateful that the manager or owner of the property was awake and allowed me to check in. I believe it was around midnight. I couldn't find anything else in Bend. It was on a Friday night and very grateful the motel obviously is not very fancy, but it was a clean bed to stay in and it didn't smell and like I said I was grateful that the manager answered the phone so that was awesome.

Exceptional stay! The staff was incredibly friendly and welcoming. I needed extra bedding for my child, and the manager provided it free of charge without any hesitation. That level of kindness and customer service really stood out, especially compared with other motels that try to charge extra for everything. Highly recommend this place for the friendly staff, great service, and genuine hospitality!

There were nice, comfy beds

I gave 36 hour notice of my need to cut my stay one day short. Assurance was given by the owner. No refund has appeared This was an expensive hotel for what it offered.

we got a small room, which I I have stayed in single before; the outlets and the lights have deteriorated even more and in most cases do not work. The door to the bathroom is missing hardware and can not be closed. After dark the property is hard to find because the neon sign out front. which is small to begin with, does not work

Very enjoyable experience from start to finish. The mattress was exceptionally cozy, allowing me to sleep comfortably throughout the night. Every staff member I encountered was polite, attentive, and eager to assist whenever needed. Their warm hospitality made the visit even more pleasant. I recommend this place to anyone looking for a relaxing and welcoming stay.

Great place to stay! The bed was super comfortable, the room was nice and quiet, and the staff were very friendly. I slept great and would definitely stay here again!

Quiet comfortable friendly staff very accommodating Some of the outlets didnt work

Very poor

Room was loud, sink didn't drain, electrical sockets and bed side lights didn't work.

We were in a last minute pinch and maybe it was the owner, but he helped my friend and I out so much and was very kind. The room was fine! It was clean and cozy for 1 night.

Super kind staff, the rooms were very clean and spacious, overall had a great stay Nothing

I had a wonderful stay at this motel. The bed was extremely comfortable, and I had a great night’s sleep. The staff were friendly, welcoming, and always ready to help with any questions. Customer service was excellent from start to finish, making the entire experience pleasant and stress-free. The check-in process was quick and easy, and everything was well organized. The room was clean, quiet, and had everything I needed for a comfortable stay. The location was convenient, and the overall atmosphere was peaceful and inviting. I would definitely stay here again and highly recommend this motel to anyone looking for a comfortable, affordable, and hassle-free place to stay. Nothing

The pool Hmm.. just the bed could be better!

Exceptional

It was a bed to sleep on Staff was rude staff blamed us for there mistake double booking the room then admitted to us he managed another hotel and it was that one room 2 but he interrogated us and made my patter show I’d like he was some kind of criminal the blankets were dirty the bathroom door didn’t close it had no latching mechanism and they had stuffed toilet paper in it to attempt to keep it closed! There was dark colored long hair all over the bathroom including stuck to the shower walls the floor the mirror and on the toilet seat! There was mold in the shower and under the sink! TV was tiny and set to Spanish! The room was stinky.

Staff were very friendly. Rooms are newly renovated. None

The property was so clean. Staff were very friendly. Rooms are newly renovated. None

GROSSNESS BEYOND WORDS BUT I WILL DO MY BEST. having a hard time loading the photos without gagging plus my computer skills are not the best but you will get the gist. This is truly a "BOOGER WALL MOTEL" yep, we found boogers on the wall in the bathroom, white powder substance on the night stand. old food between the bed and the night stand (old eggs maybe) hairs everywhere, dried pee on the floor in front of the toilet, there was a portion of carpet in front of the bathroom that was saturated. There was crusty food on the top of the microwave and the fridge smelled like mold. We were not even able to save our food and were not willing to bring food back to the room it was so gross. When we complained about the room, the managers only concern seemed to be the wet spot on the floor so he brought us a towel to cover it with. The next day it had soaked throught the towl and turned it brown. We complained again and the manager said he would refund the 2nd night but we had to call Booking.com and still have not gotten our money back. For over 30 years of being married my wife and I have stayed at hundreds of motels for probably a Thousand Nights and this is by far the most disgusting gross Place we've ever seen.

Room was very clean and quite. The tub was a little slick to step into.