Holiday Inn Express & Suites Billings by IHG

It needs cleaning

I was greeted by professional and friendly staff. The room was comfortable and clean. The lotion was great. Very pleased with my stay.

The bed and room were very comfortable. The breakfast was great and even had gluten free options.

Clean room, friendly staff, the kids enjoyed the pool. Everything was great.

We had a wonderful time. The staff is amazing. Very helpful and cheerful.

As advertised

Our shower had no water pressure or hot water despite having hot water in the sink. Otherwise, property was nice. It was great having a gluten free option for breakfast.

I had her cancel our reservation but she did not refund our money. I had to have an agent from Expedia do that on my behalf. I will NEVER, NEVER stay at this hotel again. EVER!!!

Great location within walking distance to good restaurants. Nothing - it was very nice

Location and staff

Breakfast was the same every day. would recommend a change in menu selection from day to day. Also, would appreciate a lactose free milk option

The room was clean and comfortable.

Good location Pool was really cold. The door to get in the hotel would not work and the door to get in the pool would not work and had to ask the staff each time. Hot tub was dirty.

Brand new beautiful place, Quiet good location No complaints

Great clean and convenient Clean and comfortable

The rooms were clean and fresh! Loved the amazing free breakfast!

We stayed in many hotels in many towns on this trip and this one was one of the nicest for sure. The free breakfast was the best one of our 10 day trip. Hotel was clean and attractive...a great choice to stay at while in Billings.

The location is great. Close to everything but not in the middle of town so allows for easier access in and out of the area. Bed was comfy and everything was clean. Staff was welcoming and very polite. This is probably more guests related than the hotel itself, but many people slammed the doors when entering or exiting their rooms and you could hear it. Another issue we had was someone trying to enter our room when we were sleeping, I cracked opened the door and told him he had the wrong room but he said his key said the room number we were staying in. I told him to speak with the office. I am unsure if the office actually double booked the room or if the person had incorrect information and had the wrong room.

A

Super clean, friendly staff Na