The Boutique Hotel Blue Mountains

No mirror in the bathroom, the twin room had squeaky floors and an extremely uncomfortable bed

Nothing I asked to see the room before checking in. It was not like the photos at all. The hotel was smelly. The furniture was old and tired. I did not even check in, it was that bad. They then charged me the full fee despite the hotel not being full. The outside door of the hotel was locked. I had to ring the bell.

The host Virgina was very helpful through all stages of our stay. The place was very clean, the beds were comfortable and room was cosy and warm. The breakfast was just what we needed before our hike sitting by the beautiful fireplace. When Virginia found out we were doing a hike she told us to take boiled eggs, bananas etc with us ! Great value for money, I am planning to return with the whole family. Thank you Virginia and Elvis for the great experience. N/A

The staff were super helpful and friendly and the room was beautiful. Breakfast was fresh and plentiful. This is such a quaint little hotel, with so much history, so beautifully presented.

Host Virginia and Alvin were exceptional. My wife had a fall (her fault) and Virginia couldn't do enough to help her. We were made most welcome. The whole atmosphere of the 1830's building with the furnishings was memorable. Alvin's work on the gardens is astounding. Having an extensive Library was a surprising bonus. Nothing

The coffee was made on request so it was fresh, but mild to my taste. The staff on breakfast were friendly and happy to supply your needs. There were options on toast & croissants. The location was a 10 minutes walk to town which we appreciated rather than being further out and struggle with parking. There were boiled eggs at breakfast which were cold, perhaps they could have been kept in a warmer. The room we stayed in had a very small toilet space however not all rooms were designed alike.

The host Virginia, Pool table, the 120” tv. Everything was great! Nothing

Disappointing

This was very comfortable accommodation with old charm vibes. Hosts were friendly. Easy to walk into blackheath for dinner. Breakfast could have a few more choices for continental breakfast. Like some pastries and at least 3 juice choices juice, apple, orange, and other juice.

Great ambience, close to main road with shops and cafes, friendly staff

I enjoyed the Parlour room and the tea room Perfect for our overnight stay.

Very good

Exceptional

Property was beautifully decorated and had a lovely, cosy atmosphere. Staff were very friendly and it was a nice touch to have the continental breakfast in the morning Our bathroom in particular was still dirty, with streaks on the mirror and sink. The walls and doors could also use a bit of repair

Very good

A beautiful building with gorgeous features including the library room and large common lounge area. The large garden space was also lovely. Nil. All was good.

Cleanliness was quite poor and mold in the bathroom. Breakfast was pretty much just toast or cornflakes.

Very good

Great location and the staff were extremely friendly. I would stay there again and definitely recommend staying a night or two in this historic hotel.

The stuff was very friendly, but I would like to see an improvement on the breakfast.