Claremont Hotel

Superb

Entertainment fantastic food very good Comfortable sleep

Food and drink and the room was lovely No toilets on the main floor

None not what I expected Room ,restaurant

Pleasant

Staff lovely,friendly.Excellent food,wide choice.Adequate parking.Good entertainment. Hot drinks available all day very welcome touch.All inclusive is good value.Nice quiet room. Disappointing shower pressure.

Exceptional

Exceptional

The Staff was very friendly and polite Only complaint I could say is the sausages in the morning where not the best

The only down fall was the heat in the bedroom Everything else was fantastic. Staff are friendly Meals were absolutely beautiful. Would highly recommend.

The food was very good but evening meal portions was very small The rooms was very poor the creaking floorboards.. the carpets down to the toilets was a disgrace smell of urine everybody was talking bout it.. all-inclusive was limited eg paying 50p for a bottle of water which we found very cheeky.

Everything Room 516 I very aucward to get to.i have disability wouldn't want that again spoild our stay

Value for money Smell downstairs at customers toilets. Lift waiting time

We had stayed before so we knew what to expect, however, it was not as good as we remembered, it’s battered! The turn round of guests is huge and the hotel looks like it hasn’t had a good clean in years! It creaks and groans with very move, our bathroom floor was on a slope with a huge dip in front of the sink…which was so low you could easily wash your feet in it. Saying that we did sleep well and it was comfortable enough. The public areas were scruffy, and the air con in some areas was fierce! Freezing! The catering was ok! Reasonable choice at breakfast and dinner. The smoking area in front of the hotel, the general disrepair, and the lack of deep cleaning! All tables felt sticky! The week we chose was unfortunately one where children were allowed.. the kids club and activities were minimal and there was very little parental control over some of the kids there…there were some very well behaved polite children and there was a passé of feral ones! Not ideal when there were a lot of elderly, infirm folk about. Obviously being an all-inclusive it can be abused by some and certain behaviors come along with that! Would I stay again…not any more..it has had its day

Location was very good Nothing happening or anything going on in the day

The location was fab. The staff were really helpful and friendly, the food was well cooked and plentiful . Nothing

Superb

Very good value for money ,the food is excellent and the staff are very friendly

We liked the location of the property and the fact of the drinks and food being included in the price even tho we don’t drink alcohol I would say there were a few things we didn’t like 1. There was only one lift in the hotel and it would only take about 4/5 maximum depending on who and what they had ie larger people like myself and luggage 2. The way the hotel is laid out is so hard to navigate really confusing 3. The part that really made it hard was there only being a toilet on the basement and you had to wait for the lift to go to the toilet either up or down and I have a bowel problems so it became hard to decide if i should stay for the entertainment or go to the room. 4. The design of the room was nice and big but the toilet was really small and the massive issue we had was there was only ONE socket to use and obviously the heat we had a fan running and if we had the kettle on that’s all used up as the usb part on the socket was sometimes not working

Exceptional