Quality Inn Bloomington near University

Beds were horrible uncomfortable and the room had old food on the tables and in the corner. 0/10 do not recommend. Oh and the "orange juice" was brown. If you need a place to sleep and your car isn't an option sleep on the ground before you spend money here.

Very dated.

The lobby was a disaster because it was in the process of being retiled. I get renovations, but it was just a mess and difficult to even navigate around all the materials and caution tape. Meanwhile, the key that I was issued opened only our room door. It did not work on the exterior entrance (so we had to come in through the lobby every time) nor on the pool/hot tub. As for that area, the water was very sketchy looking and the hot tub was barely lukewarm. My daughter and I only got into it ankle-deep - and were not even fully comfortable with that. Meanwhile, the desk clerk seemed much more concerned with emphasizing the rules - no smoking or vaping in the rooms, the pool closes at 10 - than he did with actually helping us. We went back to the desk twice to try to get the key issue sorted out, but he was unsuccessful, so his solution was to go down and open the pool for us. I will never stay here again, and this establishment drags down the whole perception of the franchise.

there was no food left for breakfast. We had to find a place to eat breakfast. Terrible experience.

Uu

It was close Upon arrive there was a strong paint smell due to repainting and there were a lot of areas being retouched making it hard to walk through. Went to lay down on the bed and noticed that all the pillows had mold on them.

Found cockroach in room

I ask for a handicapped room and received an email saying the request was being honored. But upon arrival I was told that was not true and we just got a standard room. My handicapped son had a hard time dealing with the bathroom. Lied to. Request should have been honored.

Water pressure was so bad the toilet would only flush all the way if you held the handle down the entire time and even then sometimes took 2 or three attempts to flush a small square of TP down. Breakfasts were avg at best, but drinks were either not working or empty because the landscappers and flooring people kept coming in and getting juice or food. Morning 2 of our stay offered burnt biscuits and gravy. Pool was ok until we found a brown "mud-like" substance in the water. We got out immediately and went to shower ourselves and the kids off, in case it was what we really thought it was.

It was a great stay, will definitely book again

The hotel was nice. They're in the middle of remodeling the place and there was a lot of stuff going on. Even with all that it was nice and had a great view. The staff was polite and the helpful. We couldn't get the tv to work for us. But really I think that was the best part. We had time to spend together. All in all I would use this hotel again.

Filthy, mold pubic hair. Used soap in the tub Filthy dirty moldy

Our neighbors could be heard word-for-word (and other expressive “sounds”) through the paper-thin walls.

pretty much the entire stay. staff, rooms, pool, hot tub, beds,

The pool looked gross. Breakfast was not restocked so when SEVERAL families came between 8-9, waffles & cereal were the only option. Walls are so thin I heard the people in the adjoining room ALL night.

One of the worst hotels Ive ever stayed in. I’m guessing they don’t have a cleaning staff. The first room they assigned me had a #2 in the toilet and when I flushed the toilet it backed up. The next room they gave me had turd shards all over the toilet. Construction in the parking lot until 10pm. No lock on the balcony sliding door. I feel disgusted just thinking about it. Do yourself a favor and spend an extra $40 to go to one of the Holiday Inns in town.

I called before booking the room to make sure the pool and hot tub were open and functioning properly and they assured me that they were. The hot tub was broken, the pool was very cold in spite of the extreme hot weather, and there both looked absolutely filthy. My shower had two conditioners and no shampoo. Everything at breakfast was labeled incorrectly. The 2 versions of pancake batter were backwards, the blueberry syrup was in the regular syrup dispenser and the glass jars listed at blueberry syrup were regular. The scrambled eggs were green and they ran out of milk and sausage. There is NO elevator, so have fun dragging your baggage up and down the stairs. Won’t stay here again, even with the good rate. I will say the the ac worked great and the room was fairly clean.

I had to rebook my same room for 2 more days

The floors were still not very clean. I had to wash my feet off before getting in bed. The shower curtain had pink stuff on it. The tub wouldn't drain. And I had to plunge my own toilet after the first use.

The floors were not very clean