Holiday Inn Express & Suites Mall of America - MSP Airport by IHG

Great place to stay and budget friendly

Good

After arriving at the hotel we seen a sign saying that park and fly had to be setup ahead of time. That would have been nice to know. We asked if there would be any chance of being able to park and the person at the desk literally laughed at us and said they were booked. So we ended up having to pay $190 to park at the airport.

Staff was nice. Like being picked up at airport instead of Uber. Breakfast was good and fresh. Rooms were clean.

The room was exceptionally clean and well designed.

The front desk staff and the shuttle staff are also wonderful! Nice job, thank you so much for your hospitality!

Breakfast great! As well as beds and shower!

Love the beds and sheets and the airport transfer gentleman he was very nice Thinking of staying somewhere else next time

A great place to stay with friendly staff, comfortable bedding and clean room.

Clean room. Nice and spacious

Staff and shuttle were amazing!

Breakfast was fresh and hot. Clean room. Friendly staff.

Staff was so warm and hospitable. Will stay again

Clean with a comfy bed. Would stay here again.

Nice breakfast and good location. The room was not tidy. Took pictures of the mess as soon as I checked into the room and notified the front desk, showing them the pictures. The staff did apologize and instead of moving us to a different room she said she would credit us a free night but when saw her the next day she said that she only gave me five thousand points for future use. So her words and her action showed up different and she should've did exactly what she said. Disappointed because this was my mini vacation birthday trip. I still enjoyed myself. I wished these hotels realized we work hard and saved up to do these kinds of things and they should make it as comfortable as possible. Parking here is fifteen dollars per night too. That's sad.

We were close to area attractions and had an excellent stay

The room was clean and comfortable. The staff were friendly and helpful. The breakfast was good, and the airport shuttle was convenient. We arrived early and were able to check in without any problems. I had a pleasant stay and would stay here again.

We checked in very late and the front desk manager was so nice. We had an early flight and the morning staff was super nice! I would stay there again!

The front desk clerk was friendly & helpful with directions. The hotel was clean, bed was comfortable & the shuttle runs 24 hours.

Excellent attention.