Boca Plaza by Lowkl

The room was hot. It took 24 hours for them to send someone. The pool was dirty. Overall unpleasant stay.

But would not ever return.

Elevators were broken, I was in a foot boot (cast), another has a heart condition. Only available room was on the second floor with a view if a wall and 1 bed & a couch for 3 adults. Staff was helpful, but no compensation was offered for changes.

The staff was very helpful, and friendly from the time I first called to the time I arrived in the middle of the night to check out

Very good

Great location for east Boca and access to the beach and restaurants. Both elevators were out of service, that was an inconvenience because of heavy luggage. The room was very clean and staff was very friendly.

Very good

staff

N/A

Poor

Checking in was unorganized and took forever. Pictures of the rooms were not as advertised. Room amenities were hard to use as fridge was stuffed in closet-hard to open, no filters for coffee pot, or complimentary coffee in room. Dishes appeared to be dirty. Beds reminded me of pull out hide a beds, not very comfortable. Pillows were the only comfortable part of the bed. Air conditioner didn’t seem to work very well and was a puddle of water coming from the unit right infront of our door coming in. Front desk never answered their phone when we called. Sitting by the pool with the kids we had people come to us that were hanging around the bar solicitating drugs. Our room also smelt like weed. We are dogs lovers but also seen signs of no dogs but the room next to us their dog would wake us up early in the morning barking. So over all..I would not go back. Luckily we were only there to sleep and shower as we had a full agenda while we were visiting the area.

The staff was friendly Very run down, silverware and plates were dirty in the kitchenette, dirty coffee pot but no coffee, shower door was broke, pool was ok, tiki bar was good, the main bed was comfortable for the most part

Todo muy limpio y todos muy amables

The room was humid, there were 2 lizards inside my room. It smelled like mold and it was overall the worst hotel I’ve ever stayed in

The front desk lady was very nice! The bartender, Debbie was amazing! She’s so sweet and very helpful. That’s the only 2 good things about this “hotel”. This is a motel. People literally live there. We saw many needle caps in the halls, no elevators worked, the door to our room wasn’t sealed, the bathroom walls were so dirty, the ac in our room did NOT cool. They send you a long list of rules and text you multiple times during your stay but also don’t enforce any of them. Which was odd. When we woke up this morning people were sleeping next to the pool and also just waking up! If you like to party with drugs and other items this is the place for you, if you’re staying with your family find somewhere else! If you don’t return your room keys they charge you $10. What a joke! Trust me and find somewhere else.

Front desk staffs are good In the room roaches and spiders I have the snaps in my phone

Cleanliness. Very dated.

Low water pressure for shower and sink. And cheap quality of bedding

Their fitness center was awful. Claims to be fully stocked, but it wasn't even close. Neither of the treadmills was operational. They had one free weight on their weight rack. This was so important to me, and I won't stay again unless rectified.

Exceptional