Trip Monkey Chapinero

The cubbies are very isolating; you really do feel like you have a sense of privacy in there. Staff is also mostly pretty nice. The place is not clean. Every time you look at a surface, be it in a shower or the curtains in your cubby, you'll probably find some kind of grime or smutz. The hostel would be so good for the value if it were a little cleaner.

Great location, amazing bed, pillow and duvet. The staffs couldn’t speak English, but it was not the end of the world and we managed with translate

Bed is really big and comfortable, big room, nice staff Some facilities require maintains, shower and toilet in my room were not functional

Some of the staff were standoff ish

Rooms a bit dated

The only thing I like was the location. The staff keeps on lying about the fees that are charge when you book. If you book on hostelworld or booking.com they charge you fees and tax. The woman said they don't charge you if you reserve on Whatsapp and bring your passport showing the stamp of entry.They always contradict themselves. I requested a towel to use and the staff member said its $20,000 pesos to reserve it and they will give me the $20,000 back. That was a lie!! The other staff member said $10,000 they have to keep which I think that is a lie and weird. I don't recommend anyone to stay there.

The location Anyone can access th rooms, that doesn't make any sense. There's only 1 bathroom for an entire floor. And the personnel was just lame

The location

The location is great, In a safe area. The staff are very friendly and helpful, specifically the guy at the front desk and the Brazilian guy at the restaurant. It should be written somewhere that if you pay by credit card you’ll be charge a 8% fee on top and that you have to pay to use a towel, other than that this is a great play to stay

The best thing about this hostel is its convenient location, close to everything in Chapinero and easy to get to/from nearly anywhere using TransMilenio. The next best thing about this hostel are the extra large, comfy beds with good curtains, and a lamp, locker inside, so you have a nice capsule experience for sleeping. There is a basic outdoor kitchen available for guests, with a fridge for food storage, and supermarkets very close nearby. Many of the lockers have twisted or broken latches, and this seems so easy to fix, but they don't. Your bed may have a locker you can't actually lock.. The shower rooms have soap, shampoo and conditioner dispensers but this soap is so watered down it is unusable. Does not make suds and drips right out of your fingers. Useless. The staff are not very quiet in the morning when many guests would still be sleeping, with lots of loud talking, repetitive cell phone noises/alerts. This depends a lot on which room you get. Staff also don't tend to stop rude guests from smoking next to the kitchen/dorm room windows, or watching TV at high volume in the common area. This could be a very, very nice hostel with a little more basic maintenance and empathy from the staff.

nice regular staff (not boss), great showers, big beds, no real indoors so usually cold, mehhh kitchen, decent location My first bad review I’ve left for a place… To trip monkey higher ups & fellow Travellers TLDR - manager attacks & acuses me of something I didn’t do - doesn’t apologize - bans me from location & before that other staff lies to my face about rules that don’t exist - won’t tell me real reason till it becomes apparent from boss starting arguments when he’s 100% wrong & doesn’t apologize after being shown - The thing he thought I did: someone w the same name left a less than perfect review - HE BANNED SOMEONE FOR LEAVING A REVIEW HE DIDNT LIKE THEN TRIED TO ATTACKED THAT PERSON WHEN THEY CAME TO USE THE BATHROOM CAUSE ITS NEXT TO THE OUTDOOR GYM NEARBY - Likely say I was banned for some other reason cause a friend I’m telling this story to knows shitty hostel bosses do this as their go to move for reviews…what a sleeze ball - Actual hostel review: nice regular staff (not boss), great showers, big beds, no real indoors so usually cold, mehhh kitchen, decent location You look at my reviews and history it’s only positive or for promotions like a free towel, first time in my life I’m leaving a bad one in 3+ years full time travel To fellow travelers: if you need a cheap place this is enough, if you feel like joining solidarity against shit bosses go to hostel Macondo down the road, much better in person & vibe, beds are smaller & shower isn’t as good but it’s hot and the vibe makes up for the kind of stuff trip monkey pulls. Plus we’re having family dinners, getting lots of work done in the cafe area (which is all I tried to do at trip monkey btw, just work & literally not bother anybody and they still kick me out) and a much safer area of Chapinero To trip monkey higher ups: I hope all your other bosses don’t behave like that man.

Terrible, terrible staff. Super unfriendly, I have had multiple friends make reservations only for the staff to tell them that the system didn’t register them. My friends ended up having to find another place to stay in the middle of the night. They insist on fixing the system, but it has happened multiple times over the past few months. Also, if you bring alcohol into the property, they will CONFISCATE IT. I would not recommend staying here.

Great patio to hang out, privacy with curtains in rooms, enough bathrooms. The light was not working in our bathroom. Everything else I found great.

Great value for money and helpful staff. Also plenty of amenities. Bed was nice, big and comfortable. The area is great for parties and bars. They don't like to take payment by card and will surcharge you. Even if it is not much, it is something I don't like. English of staff could be improved a bit. Not many touristic activities you can do in the area.

very clean, good location, good price

I had the pleasure of interacting with the staff during my stay at Trip Monkey Chapinero, where they consistently demonstrated exceptional kindness, helpfulness, and understanding. During a particularly challenging time, they went above and beyond their duties to provide support and assistance, showing remarkable empathy and respect. Their ability to handle difficult situations with grace and professionalism was truly impressive, and their dedication to ensuring guests feel welcome and cared for is commendable. Sebastian is not only an asset to the hostel but also a shining example of excellent customer service and compassion. I highly recommend Sebastian for any role requiring kindness, understanding, and a commitment to delivering exceptional service.

2 bathrooms for entire hostel is not enough, spend some time waiting

No social vibe at all! Generally, Chapinero is amazing but not this hostel

Location is great, beds are super confortable and the thick blanket is awesome! Super clean They do have the machine to pay with card but dont offer it, its like if they dont want the extra "job" to get paid by card. My bed had no personal light (broken) and the locker on my bed didnt remain open.

Hostile staff attitude