Hotel Grace Galaxy
About Hotel Grace Galaxy
Hotel Grace Galaxy offers top-notch services and amenities, ensuring guests experience utmost comfort. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Traveling with minimal baggage is achievable at Hotel Grace Galaxy, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel Grace Galaxy is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and instant coffee at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Smoke-free property
- Elevator
- In-room safe
Reviews
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the rooms were smelly and lobby was also smelly
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Amazing hotel, wonderful personel
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Clean hotel, good location,nice owner and helping staff
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Passable
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Very good
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Nothing to like about this property. Been the worst experience for a hotel stay out of all my travels. I had a 3 nights booking for a Deluxe Double Room between 14-17 March which costed me about INR4k/night. I checked in late around 8pm. I was stunned at the room allocated to me- the walls were leaking, paint was coming off the ceiling and falling, the closet were infected by mites, there was stains left by insect bites. The flooring was very unhygienic and dirty. I am posting the photos as well. You have to call for breakfast and it is in room. No restaurant. I got 2 slices of bread, omelette, tea and some cut fruits. The food along cutlery was least appealing, pathetic. The next day I went to the manager to inform I want to check out a day earlier. He said he has to check with his senior and never got back. I had to personally go to the reception and they said they cannot refund as need 24hrs prior notification. When I complained about the room condition, they shifted me to another room which was just okay but of no benefit to me as I checked out in the evening to catch a late flight. So I practically paid for the 3rd night but did not use it.
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Exceptional
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Overall good experince Location and staff
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Breakfast was ok I only went upstairs once because am not a Breakfast person I will say I enjoyed all other of their meals and always on time hot and juice drinks are fresh at affordable rate. The staff were super friendly and the location was very close to my main destination I really enjoyed my stay ☺️ and I will surely recommend Mr faizan at the reception was such a good person and very helpful ?
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Good
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Bad
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Breakfast very bad Quility Only one lift very big all building tomuch time waste for lift waiting
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Exceptional
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Good
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Bad
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Location The ambience was bad , no cleanliness , foul smell
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Very good
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the room everything outside the room was 2 star
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Excellent location. The reception staff were really helpful and excellent. The breakfast provided was not nice at all, not really acceptable for a tourist traveller.
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The suite room was spacious but the bed mattress was lumpy and saggy in most areas. The bathroom had a faint urine smell thruout our stay, that just did not go, inspite of the bathroom being cleaned again.
