Residence Inn by Marriott Boston Downtown / South End

Large room and very clean.

It's a great place to stay, very clean and nice.

Clean room friendly staff

Room was clean, updated, and comfortable. Staff were very friendly. Felt safe. Would definitely stay again.

Very convenient for families. Buses just outside the front door, food works across the road and rooms have good kitchenettes. Kids loved the daily breakfasts!! Staff were friendly and the rooms were clean. Would stay again!

Great spot

Very good

Staff was very friendly and responsive. The suite was immaculate with a fantastic view of the baseball field. Very convenient for the college area and the best breakfast buffet we’ve ever had.

Friendly staff

Great overall but parking expensive

Kind, helpful staff, it felt clean and safe

Very good

I was attending a conference at Northeastern University and it was a convenient walk to the campus. The hotel provided breakfast in the morning and the stay was comfortable. The staff was friendly and helpful!

Good experience!! Thank u

Clean room with great air conditioning. Kitchen had a few nice touches like salt and pepper and an empty jug for water. Nice size with a place to eat and separate couch area. Nice breakfast spread with different hot dishes each day.

Free breakfast was decent. Close to bus so getting to Downtown Boston was easy. The room was a good size and clean and had everything we needed. On arrival the ‘server’ was down. During the stay, the ‘server’ appeared to be down quite a lot. On the first day, the cover on the key card outside the door disappeared.

Although we got pre-continental breakfast that was included with our booking, the lack of seating was a concern as we had to stand and wait for people to leave before we can sit, or grab an extra chair. The bagels or toast or food wasn’t really available once it was done, the coffee was empty and wasn’t refilled till after we even ate. Some of the folks at the front desk were on their phone way too much and there wasn’t very much customer service. I think the guys at valet were the nicest of anyone. Will certainly not be staying there again and will be writing to corporate for sure.

Breakfast Staff Room Location was dodgy

Room was clean and the parking on the street was very accessible. That was probably one of the biggest advantages - easy street parking if you have a car. (Free on the weekends, otherwise 2 hours on weekdays before moving to another location on the street.)

Very good