Best Western Falcon Plaza - Bowling Green

Great price on a beautiful room. Super helpful staff.

Location was convenient.

I love staying here, everything is always good,staff is friendly and helpful.

Upon registering for the room we mentioned that it would be nice if they had some vegan, gluten free options for breakfast. The staff immediately wrote back that they did have those. I then received a second email saying the head chef was also going to look for some GF waffle mix that they hoped to have set up by the time of our arrival. We were very impressed by the quick and very generous response. It appeared that they were not able to get the GF waffles in time, but that was fine because they had so many other options. We especially appreciated the rosemary potatoes and the almond milk being available! Also, our room smelled minty each time we returned in the evening which was very nice and we were impressed that the trash was emptied each day and our linens freshened. We felt very pampered! :-) Last, we were delighted to see "little Jesus" around the hotel! All the staff was kind and helpful. When we checked out it was such a lovely touch that we were asked if we'd like a water for the ride home. I think all of this attention to detail is what made it a great experience. Keep up the good work! I only wish that we knew beforehand that if you have a student at the college you can get a discount! :-)

Just outstanding in every way, especially given that this is an older property. Proves it CAN be done if the people running the place care enough and have high enough standards. After staying in so many places recently (including Best Westerns) that just scream "we don't really care," this place was a definite breath of fresh air.

The room was spacious and clean. The check-in was easy and efficient. Breakfast each day was substantial and tasty. Parking was convenient. Overall, this was a great value.

The hotel is very out dated, the carpet in the hallway and room needs to clean, the bathroom wall and tile are also dirty and need to clean.

The building smells like old smoke. The bathroom smelled like old urine. The beds were hard to the point where the floor would’ve been more comfortable. The pillows were actually great. The room smelled like someone smoked a carton of cigarettes all night. This is room 237. Avoid it if you can.

Excellent Breakfast and room.

We had a very nice stay !

Best location however room condition is not so good Breakfast not good

The staff was helpful during the stay especially since there was a tornado warning. The room was as described and comfortable to sleep. The breakfast had a good variety of foods and helped start the day.

The best ever hotel in the city. Very nice staff, excellent breakfast

Good

Sausage patties or links. Bacon needs to be better. NO WHIRLPOOL!!

Loved the hot tub in. Our room

Breakfast was good. Room is good. Staff very friendly and professional.

Staff were so kind and friendly! Loved the breakfast!

Everything was clean and nice. Excellent room. Quiet

Public bathrooms were super clean and even had hygiene items available. Parking was convenient. All in all, a delightful experience. This is one of the best stays we have had. I am very impressed.