Holiday Inn Express & Suites Boynton Beach West by IHG

Everything amazing. No one complains.

Staff was excellent, they got me the room I asked for. The air in my room was stale, and the toilet broke. All day coffee was useful. Location was perfect for me.

Great location

Very good

Very good

Enjoyed our stay here was visiting family needed something close to them. Room was clean and comfortable and breakfast was good. Parking was convenient no issues

Beautiful Hotel and clean.

It’s def an affordable, comfortable and clean option. Positives: perfect location for my needs. I really enjoyed the refrig, and microwave in the room and the excellent whole bean, fresh brewed decaf and reg coffee in the lobby. Negatives: I prefer a clean smell over lots of fragrance and air freshener in the halls and the hotel room. It’s a bit nauseating to be bombarded with those synthetic smells especially since you can’t crack a window or turn on a fan. Not to mention those synthetic fragrances are toxic. I usually ask ahead for a fragrance free room and it slipped my mind this time and there was not one available. I did request fragrance free last time I stayed here and it was way better. Fortunately the linens are fragrance free. I jacked up the ac for fresh air and managed.

Superb

Did get a room with a shower but really needed an ADA one. Toilet was very low and hard to use, not ADA as requested.

Exceptional

Cleanliness and comfortable

Maintenance man was very creepy followed me to the laundry area and then when I returned to my room he opens the door with his master key. My sister was in a towel. No knocking just opened the door then lied wanting to know if a cord to the window working

Yari the front desk representative was rude with us,i made a mistake on the dates for my staying on July 19 to 20 instead i wrote August 19 to 20 i didn’t notice the mistake until she called on the 19 and she told me about the error,i told her i was in Aventura at the time and i was going to correct the error then she told me to hurry up if not the hotel will bring my belongings out of the room…Then i had to make another new reservations for the day she treated us like second class citizens..Please speak to her this way she will not do the same to another family because it’s horrible…!!

Clean and well maintained.

Breakfast was fair, bed very comfortable and clean Shower floor has black stains, employee opened the pool at 11:30PM to a large and very loud family then lied and said they were the owners. Sign on pool gate states pool hours are 8AM to 8PM. I complained to the front desk employee At 12:30AM front desk employee told everyone to leave and then locked the gate.

Shower floor has black stains, employee opened the pool at 11:30PM to a large and very loud family then lied and said they were the owners. Sign on pool gate states pool hours are 8AM to 8PM. I complained to the front desk employee At 12:30AM front desk employee told everyone to leave and then locked the gate.

Clean room

Bed was great

Clean and basic breakfast