Best Western Plus Bradenton Gateway Hotel

The hotel was always super clean and everyone was friendly, only one issue. I booked on Expedia and had a pet when I arrived. The lady at the desk didn’t know how to do that so she just charged me me the $150 deposit. The next day the lady knocked on my door for 5 mins to collect the pet fee. I wasn’t there, my husband was in shower and the dog went crazy. She saw me coming up the elevator and said I need to collect the pet fee I said ok. Came down a few mins later she said she reversed the 150 and charge me 240 for the pet fee plus deposit. That didn’t make any sense to me but she had already done it. Then when I checked out I noticed 3 charges the 150 deposit a 97 fee and the 240. I was out all that money for my entire stay because it was a holiday and then the weekend when I only owe the 90 pet fee.

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I made a request for my child with special needs, who is sensitive to noise and allergic to strong smells from disinfectants or air fresheners. Everything was accommodated; they changed our room. The only thing is that the air conditioner made a noise from time to time that was a bit bothersome. I also made a request to the cleaning staff, and they were very kind.

The hotel is in a great location; you can easily go out to eat or shop since there are various businesses nearby, and it’s about 20 minutes from Coquina Beach, Manatee Beach, and Anna Maria Beach. Everything was spotless and the staff was very friendly, though I did notice that the front desk was unattended several times. Breakfast is included, but honestly, I didn't care for it; I think there should be more fruit options. That said, my family did enjoy it.

Muy buen servicio , super limpio lo recomiendo .

Superb

Older but clean. Pet friendly, nice staff, nice breakfast 😁

Excellent stay and very clean

Staff was great , plumbing for toilet and shower not draining too well, Stayed for a night, although they were going through renovations, they should have the lobby with proper air conditioning it was not cooling at all, and the temperature in the fridge was not cooling at all the yogurt,milk and creamers for breakfast definitely should be more on the colder side since it’s dairy . I stayed here a few years ago and it was a similar experience. Thought by now that would have been taken care of .

Very friendly staff. We went with family and although they had trouble with their room, the staff ensured they made the necessary adjustments to correct the problem

Pleasant

Superb

Good everything

Clean rooms everyone was amazing

Very good

Free breakfast

Break fast was ok. Room was cleaned. It can use some improvements or updates. Daniel at front desk was great!!

Very run down hotel. Furniture old and broken. Carpet nasty.

Pleasant

Good