Sleep Inn Nashville - Brentwood - Cool Springs

The staff were friendly. Breakfast had nice variety. I was glad they accommodated my pet. My room was clean but the lampshades were dented and discolored by hot lightbulbs. The shower door did not keep water inside the shower. The room’s sink faucet didn’t produce hot water. I didn’t report anything to anyone because I only reserved one night.

Checked in on our way home from vacation. The room smelled musty and the pocket door was broken which made it very tough to even go to the bathroom. Some much needed improvements. Even the lobby has banged up walls and missing paint. Ok but definitely wouldn’t stay again

I had a great stay! The GM was so amazing very friendly and helpful. Room, hallways and lobby super clean smelled lovely. Nice location

My biggest complaint is I was placed in a connecting room, and my door to the room next door was not locked when I arrived. As a solo female traveler that was scary to discover, and I’m so glad I checked soon after getting into the room. I didn’t check to see whether the other room’s connected door was unlocked also. It was comfortable and clean for the most part, though I did notice what looked like maybe a mascara stain on a towel and a tiny rip in the bedsheets. It is an older property, and the appearance reflects that. However, I also think the price reflects that, and it’s not bad for the price. I chose to book it because it is pet friendly and located very close to the pet hospital where my cat had an appointment. My cat ended up not staying the night, so I can’t speak to what the pet friendly rooms are like. Front desk staff was kind and helpful despite having some logistical difficulties with my check in. They very kindly allowed a late checkout. I was informed that the WiFi was down, but that was a minor inconvenience. Property was quiet and felt safe (other than the connecting door being left unlocked). I did not use any amenities or eat breakfast. Overall it was perfectly fine for one night but would benefit from more stringent standards for room security and cleanliness of linens.

Wonderful staff and great clean property. It was hot in Nashville and having the pool open was great. Breakfast was good, and they have a 24 hour automatic Nescafe coffee machine. I will stay at this property again. Thanks.

The room we were given did not have a number on it. Hard to locate, renovations in the room across the hall made for a bit disturbing noises. Pool wasn't very clean and none of the pool tables for sitting were available. Over all, just a "meh" hotel.

This is my second time staying here..I was really happy the first time around, but this stay we had ants in our room and on our belongings after we came back from being out that evening. Reported to front desk and the only response was “oh, ok..we will let someone know.” No one really seemed concerned that we had dozens of ants crawling on our stuff. Very frustrating after a 4 hour drive.

You paid for what you get. Decent room needs major repairs/upgrades.

Needed paint touch up in some areas. They need to replace the "coffee machine" and serve with air pots instead.

Had trouble getting the air to adjust properly.

The stay was very comfortable

Bed was comfy, room was clean, pillows were good. Furniture seemed relatively new and room was well maintained, the bathroom and shower were spotless. Good outlet placement and plenty of outlets! The TV back was accessible so we easily connected an HDMI cable and read through our loan disclosures and house inspection reports together. This is one of the few hotels I’ve stayed at with breakfast included with a nice proper breakfast with eggs and sausage patties. The coffee make actually made a normal strength, good tasting coffee (I’ve been in a lot of hotels where the coffee is really weak and excessively bitter), showing their coffee machine is well serviced and cleaned. Perhaps the best thing was that the sound insulation between the rooms was actually good! We know someone stayed in the room next to us because we could hear the door open and close, but we never heard peep from inside the room so we could actually sleep like rocks. The staff was exceptional. We stayed here for buying a house for 10 days and our plans for closing even changed a bit and they helped us update the future reservation for closing at the front desk. They were so nice and even checked in everything was going fine after a few days (maybe we looked tired after seeing 20 houses, our minds and bodies were exhausted). We’re staying here for closing day as well and would recommend this hotel to anyone. No complaints.

Comfortable bed & pillows, peaceful & quiet, friendly staff. Not properties fault but was not able to use pool due to bad weather. Older facility so could use a little TLC.

Everything was great

It was very clean, great location to shopping and restaurants , easy parking, pool and fitness area nice, good breakfast, bed was very comfortable, frig worked well. Staff very helpful and friendly

Room was not very clean. Had visible stains on walls, ceiling and furniture. When I arrive there was no AC on in the room and it took several hours for it to cool down.

This property was a good location and value for my neice's wedding weekend. The breakfasts were good, the rooms were comfortable and clean, the staff was friendly and helpful. The only downside was elevator trouble that started on Friday and continued through the rest of our stay. It made me extremely grateful that we were only on the 2nd floor, but because we were therenfor a wedding, we had more luggage than usual, so having to lug it all downstairs for departure was inconvenient.

Awesome beds. Room was cool when we arrived. No ice bag for the tub that was kind of dirty. Good breakfast and helpful staff

Great breakfast! Sausage, eggs, potatoes, Biscuits and gravy every day for 3 straight days we were there. Very clean. Very nice and reasonably priced. Coffee all day available to customers too. Only bad thing was TV was terrible. Single Definition pic. Thought I was watching basketball on TV in 1994

Very friendly and helpful staff