Country Inn & Suites by Radisson, Brooklyn Park - Brooklyn Center, MN

The property is clean,the room is clean,pool is ok,breakfast is ok. But they don’t clean the room everyday.

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I booked a hotel to barbecue and swim in less than an hour me and the other people I was with were Toby can’t come back. I wasn’t at physically at the location at the time, but I wasn’t even able to return my key and I never was able to even go in the room we started to barbecue outside. We tried to go to the pool. The pool area was very hot. I didn’t get to have breakfast or anything. I’m not happy with that. My service that I was provided.

goo breakfast

Staffs were so helpful and responds quickly

The hotel was in a state of disrepair. Water stains covered the walls, and the power kept going out, causing all the lights and electrical appliances to turn off. The pull-out couch bed was absolutely disgusting and was unsuitable for my child to sleep on. The shower curtain rod was broken, and there was no soap or shampoo available, but there was an abundance of body lotion. The housekeeping staff was walking around barefoot, and it seemed like no one cared about the guests or their experience. I would have been better off saving my money and sleeping in my car.

Our room had an awful odor! There was seldom anyone at the front desk for long periods of time. No one cleaned our room the first day we were there. We were gone the whole day, came back in the evening and the beds hadn’t been made & wet towels still in a pile on the floor. The beds were very comfortable, though!

Everything was good hotel was very clean breakfast was good

Plumbing issues

Rooms were outdated, appeared to be clean. Shower rod was coming down from wall with rust around the piece that was coming down. Room faced highway and was extremely noisy. Ask for other side of hotel, not facing highway. Only one day out of 3 we were there that cookies were put out. We went out for 1 hour, came back, they were all gone. Breakfast was typical hotel breakfast. Ice machine only on 1st floor. Not all staff at front desk friendly. The price was good, so we put up with the above mentioned items.

Nice pool and hot tub; but the pool area was unusually warm. Didn’t stay in there very long. Too humid. Bkft was good. Slept well

On the third day, the WiFi password was tampered with (I believe this was done by the hotel for reasons known to them). For half a day, we couldn’t communicate with families and friends, not until we met with the staff at the reception and she gave us another WiFi connection. The hotel itself, parking was good, breakfast was okay (not much variety), atmosphere was fine, even though you could see people hanging around the front door, smoking. I think the State uses the hotel for people that need housing as well, which makes the hotel partly ‘public’.

Is okay

Late check-in and quick overnight stay.

First room had dirty sheets and bathroom drain problems. Also we had to ask to change rooms because of the very strong smell of weed. They need a better cleaner, floors were sticky. Our second room was better smell wise, but sticky, dirty floors, bad drain, no soap/amenities in bathroom, dirty shower curtain, dead gnats/bugs all over. Loud highway noise, there’s a loud nightclub/restaurant next door as well. Pool not managed well.

clean and quiet

The room wasn’t very clean

I’m not sure where I saw it but we thought the pool had a slide, It didn’t. Other than that this is a great hotel. Clean, easy parking, accessible for wheelchair, 24 hour treadmill, pool, hot tub clean and working.

We had a room that the carpet was wet, apparently from being shampooed, it had a wet dog smell, we should have asked for a different room right away, but we were gone a lot. Staff was very friendly.

Both days we were there, there was a strong scent of Marijuana . First night I complained and were moved to another room, second morning depart day when leaving and coming out to corridor a strong odor of marijuana was once again very noticeable. The suite with King and sofa was uncomfortable due to AC not maintaining an even or comfortable temperature. It blasted cold then warmed up, blasted cold all night. Tv in front room did not work. Both nights were uncomfortable. I won’t stay there again.