Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia

Good location and kind staff

Excellent service. The only thing I would change is better and brighter lighting in the bathroom.

Location Run down Needs updates and repairs

The young lady at the check in desk was so helpful. I needed to repair my dress, and she grabbed a sewing kit from the cabinet. She was super helpful!

I was very disappointed overall. The toilet ran constantly. The tub water did not drain while taking a shower and took around 20 minutes to empty before the next person could shower. The room was very dusty as though no one had been in there for a while. On the good side the towels and bedding was clean and the air conditioner worked very well. I was concerned because when I checked in there was another person who called the front desk to say their air conditioner was not working. This is a nice area but this hotel is not what you expect. I was there only one night so I did not make a stink but will definitely not be going back. This place is in need of management for oversight and repair needs. P Breakfast is 7 am to 10 am but my family went at 9 and nothing was left except yogurt and milk. There was no replenishment of the items that were originally placed out.

Very friendly front desk staff The room was clean and comfortable

Exceptional

Baseboards and floors were not super clean.

The king suite was nice and large. The room was quiet as well. Room did need to be vacuumed near bed as some residual somethings of notable size were stepped upon. Other than that, a good stay. Breakfast was decent. Parking is plentiful. Staff were pleasant to work with.

The hotel room is outdated and needs to be remodeled. The room was clean overall but old. From the paint on the wall to the beds, so outdated. Lighting in bathroom terrible and does not have ventilation. The staff were nice and helpful when needed. My first time staying at a Fairfield probably will be my last.

My room was 325. The staff was extremely kind n accommodating but when I micro waved my food the microwave malfunctioned it a fire started not once but twice, then again when the front desk came to check it. It was not the container I used it was the plastic piece that held the glass plate. They immediately wanted to remove the microwave but not give me a decent comp. I didn't pay for the room but the fact that it is by the door and I could have been trapped in I believe I deserve more.

Exceptional

Very good

The property was very pleasant. While it was located in a busy section of town it was quiet and peaceful without distractions.

Once we got back to the front desk the worker said they didn’t have anymore rooms left like the one we booked. Then he said I could wait for 15 minutes for the manager to come in and ask her. So we waited for 15 minutes and the manager appeared and never greeted us. I had to ask her if she was the manager and then state my case. Then I explained to her what was wrong and she was not very concerned. She spoke quietly to her employee and asked, “ how did this happen?” Then she proceeded to look through the list of available rooms asking her staff why these rooms weren’t cleaned yet. Then she said she had a room for us. About that time, a man who checked in before us came down and said that he was given the key to the wrong room and he walked into the”his hotel room” and someone was already asleep in the room. The room was already occupied. At that point the manager looked at us and said, I’m sorry. I was wrong. We don’t have a room for you.

Pleasant

The room was clean, but the toilet kept running in the night every few minutes. I was only there for one night. The staff was great. The breakfast was good. The chairs in the dining room can be updated because some of them are stripping. Otherwise, it's good for a short-term. Stay.

Very nice selection, a nice mix of hot and cold foodo needed a gluten free option of bread

needed a gluten free option of bread

Bkfst Heavy congested traffic going in and out