Quality Inn Near Joint Base Andrews - Washington Area

Place need a lot of work rooms need painting security door broke people hanging around front lobby electrical outlets not working just terrible

Pleasant

No complaints No complaints

Clean room

Room was damaged and smelled. Awful experience.

Good

Bad

Comfortable and rooms clean

We also went down to ask for help and we were informed there was no front desk, staff available until a certain time in the morning

Good

Exceptional

Very good

They breakfast was great and the room was cleaned.. The elevator to the third floor. Its terrifying made horrible sounds, in need of repair. Poor customer service at front desk. Representative is always missing. Phone went unanswered at the front desk, the entire time l was there.

Not bad at all

Clean rooms but poorly maintained property! Chipped paint, freezer snowed in, lamps missing bulbs or not working. TV buffering every couple mins & sticking all day! Phone missing buttons & front desk not answering! Old furniture & worn mattress!

Affordability Appearance of hallway carpet and bedroom walls (chipped paint)

The room was clean and the was friendly.

Very poor

The property was very outdated. The furniture was old and the bed felt like you were sleeping on bricks. I only stayed for one night for a concert. Didn’t try the breakfast because of the condition of the room and property. If you staying for one night it will suffice.

The location was near a lot of stores. And not far from my concert venue. There was a hole in my bathroom wall. The sockets did not work in the bathroom. The pillow were cut in half and mini half size and only two. I asked the front desk for a few more and they had none available. There was a big black trash bag in the room where the ice machine was from the time we arrived and when we left. The ice machine did not work on our floor and when we went to the first floor. Its smelled like urine. Right on the side of the machine. Everything was old and outdated. The elevators smelled like crabs and urine mixed together. I told the front desk clerk immediately about the hole in the wall and the sockets not working and she didn't seem like it was a big deal, she said "ok". We saw a man doing drugs right outside the door. This place was very scary I was afraid to walk around alone. The breakfast was one waffle. No eggs, bacon or personal containers of syrup. The juice was not sweet. Also there was no hotel bathrooms, when I arrived after a 4 hour drive i needed to use the restroom before checking in and was told they were no longer available due to being flooded all the time. EVERYTHING was just old and out of dated , there was caution tape around the breakfast area, and I thought that was scary as well. I am hoping for a refund.