PAVILLON BEL AIR

Exceptional

I have stayed at Arthur Bel Air during the summer for over a decade and love the location, the ease of the flats and the amenities. in particular when the flats were aparthotel and owned by Arthur bel Air although this is apparently not the case anymore - this is more of a time share/airbinb setup where the vendor is the middleman of holiday letting owners flats in the building during the last decade staying at this aparthotel i have stayed in 'hotel accommodation' with images on booking representing the flats. not personal items etc. this is no longer the case and Booking.com and the establishment needs to be transparent about this setup which is more like airbnb. You basically book a privately owned flat with personal items etc. as if you were booking an airbnb. I was very surprised to arrive at a flat that had so many personal items, not to mention it was rather dirty with crumbs and dusty surfaces indicating the owners rather than a professional cleaner had cleaned the property. Whilst the manager took it upon himself to clean the apartment as well as remove some of the unsightly personal items (flat was packed with ornaments), there were several aspects that does not meet the expectations of an aparthotel: fridge and freezer wasn't cleaned, utensils was placed in a drawer with kitchen roll in the drawer to dry or protect it - not a new piece of kitchen roll but one that had clearly been there for some time; some dishes not cleaned well in the cupboard, lots of personal items such as wine corks in the drawers (from previous wine bottles that the owner was saving?) etc. No cleaning throughout the week and we had to buy toilet paper ourselves which again is very much airbnb style rather than aparthotel. Considering this has been my go to place for more than a decade Im discouraged to see this development of a formerly much loved place in Cannes

Nice room, good bed. The refrigerator needs to be changed, and some noise is coming from the hallway,

The location is perfect and Arthur is responsive for any request you ask about

Exceptional

Although I changed my credit card, they charged both old and new credit card. They didn't reply back to my emails.

Nice quiet location about 10 minutes walk from the centre of town. Supermarket a few minutes walk from the property. We liked the secure building and car park and that there is a lift , which is great for carrying luggage in hot weather. The apartment has very good air conditioning and is generally well equipped. Overall a nice modern apartment in a nice area. The sink is in the corner of a very tiny kitchen and hard to get at. The bathroom in proportion to the kitchen is very large and not needed. The large shower head needs descaling as water went all over the bathroom when we used it. Needs a full length mirror in the hallway.

very calm, quiet. Confortable

Very good

The location of the building is very convenient and only 5-8mins to the center by car. Easy to find free parking spots near by as well. There is also a huge supermarket around the corner(2-min walk). The apartment we had was big spacous with big balcany and well equipped with kitchen appliances and tableware (no microwave though). The master bedroom bed was comfy and has bath tub. The host prepared a cute little goodies tray on our arrival (cookies, coffee, tea, bread, milk etc.) It was very well thought of. The host Mr.Authur was polite and very attentive to responding his messages when we need assistance with something or any questions regarding our stay. The pickup and drop-off key went smoothly. The instruction was clear and easy. The bathroom, toilet and kitchen were clean but the floor were not clean at this time. The cleaner should pay more attention to it too perhaps and the sofabed was not very comfortable and not enough beddings for the number of ppl we booked for. otherwise we had a good stay. With mentioned issues so rated this stay at an 8 but if without those I would have rated a 9.5.

Great location Clean and clear instructions for arrival

Excellent locationclose to center, and great value for money! The help-yourself-approach works very well. Well furnished and clean.

nothing hundrets of ants in the bed. We had to leave after one night and didn't get back anything. The worst exerience we ever had

The host Arthur Properties Bel Air are excellent and very accommodating, the apartment was nice and clean, the location was central with easy access to supermarkets, shops and the city - would highly recommend staying here! Thanks for having us. Nothing really - the stay was great. Thanks once again.

Overall a pheasant stay? No housekeeping during our stay, we have to tend to the garbage and look for the area where to drop garbage. No change if towels and additional toiletries provided.

Exceptional

Very clean nice apartment.

very convenient apartment which gives a feeling of being at home. everything we need is there, nice terrace, not far from the train station and 10 min walk from the beach.