De Waterkant Luxury Residences - WHosting

Exceptional

Reception from the host was terrible. Concierge arrived late & we were delayed for over an hour due to the deposit not paid because of their link that was not working properly. We were also asked for QR code & Room number & that information was not provided to us. We had to make calls to get it.

For me it was a self catering so I found tea, coffee, sugar and milk for my tea or coffee in the morning. The hotel was nearby the groceries store, the view was nice I saw table mountain each morning, the lion head mountain and the signal hill mountain and I was very happy to see that every day. That place is very nice there's nothing to complain about it. My consultant was phone call away if I need anything he was there to assist me. There's nothing that I would say I did not like about that place.

No allowing of visitors

Apartment that doesn’t allow visitors shameful

no shower holders, no aircon in bedroom

Location Security On site staff Apartments 1.We were without power for sometime because the facility had not bought enough prepaid electricity prior to our arrival and their response in resolving the matter was too slow. 2. The bathtub stopper was worn out and didn't hold water thus making it impossible for us to take a bath. General maintenance should therefore be a priority before clients check in because minor things can be annoying.

Location very convenient. Beautiful view. Beautiful place . Topnotch customer service very communicating n available all the time 2bedroom for 4 people should have more towels if they are staying more than 2 days. When during summer coz it's hot n sweating.

Exceptional

Exceptional

I feel very blessed for having found this apartment

The location of the apartment is amazing, we could walk to so many nice places and even Uber rides were short. We loved out stay here and can highly recommend it. That we couldn't have anyone over, I understand the no parties policy completely. But having to agree to not having anyone else, not even one person for coffee, in the apartment except the people staying there felt a bit silly.

Very good

Exceptional

Unit next door had weed being smoked 24/7 One of the property people walked in unannounced day before checkout

It was very convenient, it was everything i expected. The staff were amazing and helpful, the stay was pleasant. The WiFi was a bit of a hustle.

Exceptional

I was scammed a sum of R858.00 on the pretext that it was for cleaning services. My invoice included an amount of R858.00 which was for "cleaning fee PER stay". It turned out that this fee was for cleaning after the client has checked out. The wording on the invoice is meant to deliberately scam us of our hard earned money!

The space and easy access to Green Point areas. Well marked and positioned parking included Two storey layout, nothing really wrong but just not keen.

We liked the location and the flat overall, however there were a litany of problems that PROPR took care of within 24 hours. The maintenance people repaired most everything on a Sunday. Problems : There was one fork and one wine glass. The motorized curtains were inoperable. The A/C control was broken, the dishwasher leaked, the couch is broken, flat not clean, the kitchen bulbs were out