Spark By Hilton Carlisle South

Great

Very good

The place is tired. It’s not well maintained. It was decently clean but things like holes in the sheets were a bit sad to see on a Hilton property. Marks on walls. Drip marks on roof from leaking plumbing upstairs. Little stuff like that all over. Just seems like they don’t try.

Very nice property and clean

Definitely worthy of the Hilton name.

Updated bathroom, simple breakfast area, comfy bed. Dirty. Floor was gross and hair all over area just outside bathroom. Was also told when we got there that we may not have hot water tonight. LOUD guy upstairs AND noisy pipes running along air conditioner.

N/A

The room was bright and big, and the hotel was easy to get to. But the halls were dark, the breakfast offerings were minimal unless you wanted to pay more, and when we discovered in the morning, before we were dressed for the day, that we didn't have towels, we had to go get them rather than anyone bringing them to our room. So we ended up feeling not particularly relaxed and not exactly like we'd gotten a good deal.

Loved the location. Breakfast wasn’t great. It was ok. But I would have preferred hot breakfast. There was just bagels, yogurt, and oatmeal.

Br too small

Breakfast and convenience Br too small

Nice clean easy hotel, the area around it was just dead

The place is a pleasure to stay at with the exception of the pet policy. We heard a dog barking in room next to us late in evening

Clean room

Too much noise pollution from the road, could not sleep

Good stay. Suited our needs well.

I would not return to this property. The hallway carpet is very dirty, the lighting is dark and there is a smell. The front desk staff are all kind and helpful. The room was clean however housekeeping never came to clean our room and we stayed for 4 days. The AC in the room did not consistently work. The first day the front desk had to reset it and shortly after it turned off again and we spent an entire night hot and sweaty. The next day maintenance came and adjusted something on the unit, and we learned the AC had to be set to 61 in order to consistently work. So the options were either freeze or burn up. We chose to freeze, but we shouldn’t have had to. I left my information at the front desk everyday for the GM to contact me about the issues we experienced and he never reached out. A few days after we left I called back again and they were able to finally get me in contact with the GM who was very understanding and apologetic and did refund us a portion for the inconveniences. Breakfast was continental and convenient. Its just enough to put something on your stomach to start your day. Overall the stay was just ok and I would not return.

Super clean property, helpful staff

Good

The bed and pillows were ok. The shower was solid. Everything was very average. The air conditioning was unresponsive by morning. There was nothing notable about the room.