Casa Franco Hotel
About Casa Franco Hotel
Comfortable Accommodations Casa Franco Hotel in Cartagena de Indias offers family rooms with air-conditioning, private bathrooms, showers, and TVs. Each room ensures a pleasant stay with modern amenities. Exceptional Facilities Guests can relax on the sun terrace or in the lush garden. Free WiFi is available throughout the property, enhancing connectivity. Additional facilities include a minimarket, outdoor seating area, and a 24-hour front desk. Prime Location Located a 7-minute walk from Bocagrande Beach, the hotel is close to attractions such as the Palace of the Inquisition (2.3 mi) and Cartagena's Walls (3.1 mi). Rafael Núñez International Airport is 5.6 mi away. Guest Satisfaction Highly rated for its attentive staff, convenient location, and delicious breakfast, Casa Franco Hotel provides excellent service and comfort for all visitors. License Number(s): 112957
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
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Todo estuvo espectacular! El personal súper amable y atentas todas. Me ayudaron con una emergencia que tuve y ofrecen servicio de lavandería. Ubicación 10/10 y en un sector muy seguro, sin duda pueden quedarse aquí a ojos cerrados ?↕️
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sevicio, presentacion, copmodidad. Zona muy tranquila y segura
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Nothing
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Quite No hot water
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Nothing. Worst place we ever booked through this app. A total scam. 1. We arrived to a hotel under full renovation, this wasn't mentioned nowhere in the description of the hotel when booking. 2. We were given a room with no ventilation, no windows, that smelled bad and was in deplorable condition, what we think should be an storage room. We only stayed the night because we arrived at midnight. 3. The room we were given was next to the kitchen, so there was noise from 4 am. 4. The personnel was completely unnatentive even to give the wifi password, and even more to our complaints for the state of the room. 5. We had our reservation for 5 nights cancelled as soon as there was daylight and the hotel manager never came out to try to solve the issue claiming he had very important meetings to attend and asking us to leave the hotel and come back in the afternoon once he is free. The list could go on, but I wouldn't recommend this place to anyone.
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This property is very nice and only getting better The customer service was excellent I will be back
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The room doesn't look like in the photos
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Great bed, everything was clean, good staff, tv was functional and the room is big. Simple but good. The building is outdated, it didn´t match the pictures.
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Well, when we arrived to hotel was received for the people I the from deck of a good way and she was gentle. About property we was nothing wrong because this is very close to beach and a lot stories that we can buy foods and clothes.
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The washbasin is outside the bathroom
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The photos and description do not match what I booked. The room I was given should not have been provided to me or any guest.
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Cleanness, maintenance of the room
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Tv and no hot water
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The stuff was exceptional!! Very friendly and quick to help. I really enjoyed my stay. The only thing that I can say is that the should renovate the terrace on the second floor
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It's extremely loud between the honking, the construction, and drunk people on the terrace. I had trouble sleeping the entire ten nights there.
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Dirty in general, lots of bugs. No propee linens, ver cold air conditioning.
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Great location, helpful stuff and generous breakfast Overused bed cover
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Good
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It was close to everything they had lot of shared spaces the food was good The second night i changed rooms for one downstairs close to reception if i have a choice of rooms this would not be my first choice its loud from the inside
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The location was near the beach Noisy, the hotel felt a bit run down
