Hotel Le Chaudron Ski In Ski Out

The staff is simply great. Such friendliness, making you feel so welcome from the first minute (especially if you speak Spanish). To be in the middle of the slope is just unbeatable!!! The staff on the valley is also super helpful and friendly. They take you and your luggage with a snowcat to the hotel, take care of your car and offer you a coffee while everything is sorted out for you. The restaurant in the hotel is actually very nice as well as the food. Romantic atmosphere in a super private setting. The room is a bit small and the whole second floor is In need of a refresh. However, you're so happy after spending the day on the slopes that you barely notice it.

Fun location on the slopes for skiing. Rooms are basic, but adequate. Bar area was cozy, and dining room was extremely nice. Being up on the slopes dining is only on-site, but breakfast and evening meals (and service) were excellent. What really stood out for our stay was the extremely friendly and helpful staff. The new owner recognizes the hotel is not high-end but they strive for customer service, and it shows. Overall we would return and hope they continue to make facility improvements. Some rooms have very cramped bathrooms (ours). WiFi was poor in our room at first, but staff provided an alternative connection mid-stay which was good. Some common area items were not functioning well (ex: dual doors exiting ski room to slopes were difficult to open and impossible to close, “ski room” was kind of haphazard space not well maintained with a funky smell, etc.).

I experienced some of the most wonderful vacations of my life at Le Chaudron. The friendly staff picks you up with a snowmobile in Les Crosets, and brings you up on the hill where Le Chaudron is located, which by itself is an amazing adventure. You then experience the otherworldly view of Dents Blanches from the terrace of the property or even from your cozy room if you face that way like us. It genuinely feels like having the Dolomites on your hands. To top it off, the chefs here are Michelin-level and cook exquisite high-end meals; something you would not expect in the mountains. Last, but not least, the fact that you find yourself right on the ski slope adds immense comfort to the skiing experience. Cannot recommend more, it’s a must-do for everyone searching for an unforgettable experience in the Alps!!

Staff was friendly and dinner in the evening was good, however I would suggest being more clear on the necessity of booking half-board with your stay. As staying in this hotel does not really allow you other dinner options elsewhere because of its location. Room was also decent. Service and hospitality at the partner hotel was very good. Although the staff was very friendly, there was some lack of hospitality training. A lot was unclear upon arrival, how to reach the hotel, how to get our bags there etc. Eventually we arrived after skiing and remained in the restaurant waiting as our room was not ready yet, neither had our bags arrived yet. It also felt like the staff was not up to date on our arrival nor was it clear on what the process would look like. Eventually our bags arrived without a notice to us and we had to ask again if the room was ready. The room was good and clean. I suggest improving the pillows. Even though there were not a lot of guests and quite some personnel it was very loud in the hallway during the beginning of the night. Breakfast was not up to par. Very Basic with only cornflakes and bread with jam.