Homewood Suites by Hilton Chattanooga - Hamilton Place

Nice spacious rooms ! Quiet but convenient location.

Todo limpio, un staff maravilloso, el aire y el espacio muy agradable.

Excellent place to stay. Professional staff and available to meet your needs. If you need anything just ask. They were great! Need a few basketballs on sight. Need chairs to lay back in the sun. Folks lay by a pool.

Breakfast was lack luster. Everything else was wonderful.

Poor

Torn old furniture. No bedding for pull out bed. Not enough towel. Sliding shower door broken. Front desk lady doesn't want to be there. Not staying there again.

Poor

Good stay will definitely book again

Our suite was dirty with unclean glasses in the dishwasher, smudges and fingerprints on bathroom mirrors and on nightstands. There was a slow leak from our toilet which was annoying. Location was great with plenty of restaurants nearby. You can actually walk to a hamburger restaurant and also a Japanese restaurant from the hotel.

Exceptional

We stayed one night after a long travel day with our teenage kids. When we got there we had had a reservation for a few weeks but the hotel was overbooked and the double room we booked was not available. Brooke at the front desk was very nice and apologetic, she moved us to a bigger suite. The room was really nice, the beds were comfortable, and the the breakfast was better than traditional hotel breakfasts.

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The staff was cordial and accommodating. Adjusting the room temperature was a task. It was already set on 68° when we arrived which was good because the outside temp was in the upper 90's. Adjusting it to 70° made the heat come on and the vent was directed at my bed; that wasnt going ro work, so we turned it back to 68°; it was freezing; I had to get a blanket. After getting up a couple of times during the night, it was finally okay. I had to make thes adjustment daily. Also, we had a roach and ladybugs appear in the room.

Adjusting the room temperature was a task. It was already set on 68° when we arrived which was good because the outside temp was in the upper 90's. Adjusting it to 70° made the heat come on and the vent was directed at my bed; that wasnt going ro work, so we turned it back to 68°; it was freezing; I had to get a blanket. After getting up a couple of times during the night, it was finally okay. I had to make thes adjustment daily. Also, we had a roach and ladybugs appear in the room.

The mattress on the couch was worn, stained and not supportive. Did not get one good night sleep while there.

The breaksfast was exactly the same for 4 days

Food Waiting

Waiting

The lady at the front desk who checked us in was extremely rude. I informed her that I had a Service animal with me and she demanded I show medical documents proving this, which is against federal law (ADA & HIPPA). She constantly reaffirmed that she was rude and said it with pride. The fan in the room was extremely loud, and the air-conditioning sucked. Not a good look for Hilton.

Room was good size, clean and comfortable. Nothing