Hampton Inn Buffalo-Airport / Galleria Mall

Staff were friendly and helpful

The accommodations were nice: bed, room, pool and breakfast. The only hiccup came when our room had no internet connection therefore the TV wouldn't work. Upon contacting the front desk as the prompt stated, we were met with resistance and lack of assistance, the girl at the desk telling us to contact the internet provider to fix it ourselves. My husband and I went down to the desk to avoid any further confusion and after multiple attempts the gentleman called the internet provider and came to the room to fix it. In the morning, I spoke with another front desk associate and she was very helpful and apologetic. I wish everyone was like her. Outside of that, our stay was good.

Location is very convenient. Staff are friendly. Only downside is the shower hit water. The flow is very weak.

Bathtub was clogged. Only one elevator was working, causing long delays. Front desk staff was not very friendly. Breakfast was lousy and the breakfast area was packed.

Location

Location

Muy buena atención y puntualidad en sus horarios.

The amount

Comfortable

Exceptional

Buena atención al huésped

Very amenable to dog Cost

Within steps of chick fil a. Nice

It was an awesome experience to stay at this Hampton Inn.

Very nice near everything ! Staff was awesome

Superb

Breakfast a little disappointing. Room was clean and staff was great

One of the cleanest hotels I’ve stayed in. So comfortable and the staff are amazing. I’ve never had such helpful hotel staff. Not even at high end hotels like the four seasons. Nothing

Generally good for a mid-priced hotel

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