Hampton Inn & Suites Buffalo Airport

I liked the Hampton inn everything was nice and clean good bkfst the only draw back was there was no hot tub like the other Hampton inns and the ac for the pool area didnt work so swimming inside was very humid but overall great stay i give this 4 out of 5 stars

Great 2 day trip for a family of 4. Close by to where we needed to be!

We really like the hotel and the break fast they provided. The only complaint about this hotel was the water was draining very slowly from tub and they initially gave the room that was not yet ready. They gave new room finally

Excellent

The shuttle didn’t work.

I would not recommend this hotel based on my experience with their security deposit handling. I booked and prepaid 3 rooms for one night through Booking.com on May 17, 2026. At check-in, the hotel required a credit card for a security deposit and charged a total of CAD $223.16 for the 3 rooms. I was told the deposit would be refunded within 3–4 business days after checkout. When the refund did not appear, I called the hotel about a week later. A staff member told me it would be returned within a few more days. More than a month has now passed, and I still have not received the CAD $223.16 back. I understand that temporary holds can take some time to be released, but waiting over a month without receiving the deposit or a clear explanation is unacceptable. Guests should be aware of this issue before booking. Based on my experience, I would avoid staying here until the hotel improves its handling of security deposits and customer follow-up.

Clean and comfortable, very friendly service.

The breakfast was good. Toilet was leaking in my room they moved me to a king and sofa bed room. Had to listen to my son complain about loosing his bed for a pullout.

GoodstY

Exceptional

Very close to the airport, and restaurants.

No microwave in the room. Not sure if that will be the new normal but. Everything else was great

Close to the airport None

Worst Hampton Inn experience. The bathtub won't drain and I ended up standing in a pool of water while taking a shower. The shampoo bottle was not attached to the wall. The phone wasn't plugged in. The TV has no internet nor apps. At breakfast we had to wait for 15 minutes for some omelets. There were only 2 luggage carts for the entire hotel. The pool had hand towels, not body towels. The staff was very uncaring. We wouldn't be staying here again.

Location Check in staff messed up my reservation with other group since last name was same and she even double charged my credit card without explanation. When i kept asking her about its charges, she says will talk to manager due to her mistakes of checking in and she never contacted after that day. On check out day, i finally resolved problem with another staff who is a manager’s daughter. Lack of professional manner of staff needs to be addressed.

Check in staff messed up my reservation with other group since last name was same and she even double charged my credit card without explanation. When i kept asking her about its charges, she says will talk to manager due to her mistakes of checking in and she never contacted after that day. On check out day, i finally resolved problem with another staff who is a manager’s daughter. Lack of professional manner of staff needs to be addressed.

Right by airport, has a very nice pool. Beds and pillows were comfy Nothing

Ample parking, nice breakfast, great view of the airport - planes landing and taking off

We stayed on the 2nd floor and it looked as though it was newly renovated. The ceiling in the

Convenient to expressway and near resupply and food outlets