Smoky Mountain Inn & Suites
About Smoky Mountain Inn & Suites
The Smoky Mountains Inn and Suites - Cherokee is just 3.2 mi from the Great Smoky Mountains National Park. This hotel offers a COMPLEMENTARY continental breakfast daily from 7:00am - 10:00am. FREE Wi-Fi access and a satellite TV are available in every room of this Cherokee hotel. A coffee machine and ironing facilities are also featured in all rooms. An indoor and a NOT HEATED indoor pool also hot tub is available to guests of the Smoky Mountains Inn and Suites Cherokee as well. Free parking is also possible on site. This hotel is just 2 minutes' drive from Oconaluftee Islands Park and 15 minutes’ drive from Bryson City. Oconaluftee Indian Village is 1.2 mi away and only 2 minutes (1.2 miles) from Harrah's Cherokee Casino & Resort. Your property description is created based on the facilities and amenities you add. It’s then translated into multiple languages, which can increase bookings by appealing to all potential guests. The average time for processing requests is 6 days. If you want, I can also help you make a stronger version that sells the location better (casino + national park + downtown Cherokee). Those descriptions usually increase OTA bookings significantly for hotels like yours.
Amenities
- Meeting space
- On-site dining
- Express check-in / check-out
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
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Room smelled of mold. Carpeted floors felt damp. Vending machine was not working on first floor; elevator to 2nd floor was out of order. Bedding is in serious need of an update--the bedspread is a thin piece of polyester covering.
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Superb
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Breakfast could have been a little more but was clean . Rooms had an odor to them. but were clean. The staff was great, just need a mainteance person to do some work . Was not told that that the whold 3rd floor was casino employees, and they were constantly coming and going. Went out to the pool and one of them rode there motor bike right between us and the pool , rode threw the pool area to get to the other side and rode out the door . We're from out of state and they used the outside area as there gathering place to smoke and it was not ceigretts . The door to go out to the pool on the out side of the door had electric tape and wire on it dangerious. one of the unbrellas at the table we set at the handle on the unbrella was rusted and could cut your self on it easliy. glad I had know small children. Hot tub was nasty looking the paint was all chipped would not seat in that for sure. And the pool needed to be cleaned , bugs floating all in it.
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Exceptional
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very clean , indoor pool and hot tub stays open til 11pm , not loud at all , peaceful area
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Very good
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Exceptional
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Exceptional
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Location Room cld be cleaner. Police swarming was so uncomfortable. Smell in room was unpleasant. Facility looks worn and aged.
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The pool area.
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Exceptional
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Location No view from my window. It was blocked by a large bush. I included a photo of the view.
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Nice: good location The person that initially booked us in Dec. for a July stay gave us incorrect info & never confirmed our stay. Talked with current staff & they saw her notes (she is no longer employed). They made everything right. Thankfully.
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Bad
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Did not stay, asked for refund Bed bugs found immediately
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Nothing Bedsheets are paper thin, the property is infested with ants, rooms have ants, peeling wallpaper, old busted up used furniture, pool house has old wiring hanging low and exposed from a busted joint. The breakfast is a literal joke..
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Superb
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Room was clean, however everyday we had to have our room key reset. Drink machine was empty, coffee in breakfast room was warm not hot. The swimming pool and hot tub needs some updates.
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Exceptional
