Mercure Chiang Mai
About Mercure Chiang Mai
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Chiang Mai.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and bottled water.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Mercure Chiang Mai Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Indulge in the numerous pursuits available at Mercure Chiang Mai Hotel.Treat and spoil yourself by stopping at massage and salon for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Good Nothing
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The breakfast was good and the coffee was good too. the Hotel location wasn't in the best location for my purposes. I thought the white wine was rather expensive at $9 AUD per glass in the restaurant.
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Poor location
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Deliver, a little outside of the center
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The room was comfortable and clean I was quite disappointed with my stay. The Breakfast was very poor, the hotel structure feels old and poorly maintained, which doesn’t match the photos or expectations. The facilities clearly need renovation and better care.
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Staff Breakfast can have more international variety
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Breakfast, location, room, pool. Everything. But I didn't realise until I had left. From here I want to Ibis Nimman Journeyman and realised how good I'd had it at the Mercure. The Ibis was more expensive so I thought it would be better. Everything was brand spanking new but the rooms are tiny, the pool not as nice and the breakfast not as nice either. The location was VERY Expensive. I highly recommend booking into the Mercure and staying there before they renovate and increase the prices. The place was tired, becoming in need of renovation.
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Superb
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Very good
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Very good
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Excellent
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Good
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Exceptional
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Nothing much Old property, old furniture, room paint furniture very bad quality.
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Everything was brilliant - staff in particular excellent. Room was spacious (we had an extra wide double bed). Restaurant food was excellent and well priced. Staff in restaurant excellent. Staff at reception excellent. Bed very comfortable! Just dated - this is not the fault of the staff, the owners need to invest to modernise. Very sad to see the hotel so dated. Swimming pools excellent was so cold - anyway to warm it a little?
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Breakfast was very good I had a omelette most days which was cooked fresh. I liked the location as I got a good nights sleep and wasn’t fat from the local street food , which even with a shell fish allergy I managed fine. Although a little dated I would return Maybe a little dated but didn’t spoil a thing
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Very good
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There was a wonderful supermarket just next door as well as a Japanese restaurant. I moved rooms to a deluxe room up on the fourth floor and that room got lots of light and had a nice view of the mountain. The bed was huge and very comfy. There was a terrible smell on most of the floors which really was quite offputting. Swimming pool area lacked atmosphere. The swimming pool towels are really very tatty and need replacing. It seems there is a bar at the pool area but it’s not open. In general, the place just needs a renovation. I found that the staff didn’t speak good English and have encountered much better English in much cheaper and lower quality lodgings so far in Thailand I was upgraded to a suite but it was horrible, really old-fashioned and in need of renovation and very dark as it overlooked the pool where there was very little light. I felt the location was too far to walk to most things in the old town and I wouldn’t recommend the location if you want to spend time in the old town as there are plenty of better value options in the old town itself. There was a Starbucks downstairs but it really isn’t a proper Starbucks and the barista didn’t even know what decaf was. It’s basically a glorified coffee machine with a brand name stamp on it.
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After cleaning the room, the staff knew we were drinking a lot of water. She left 4 drinking bottles for us. Without asking ....
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Very good
