Chicago Lake Shore Hotel

Room was just as picture showed. Bathroom was clean and I did not see any bugs. Blackout curtains were the best!

The housekeepers worked hard cleaning every crevice of the rooms, which I enjoy. Downfall was they would start early in the morning & when cleaning upstairs we can hear every footstep & movement of furniture, etc. Guests up there were very loud at night too. We couldnt use the pool nor the café, which is a huge reason why we booked this place. Not to mention, the ap says the beach is 1 min away. It's not true at all. You gotta walk, bike, or drive at least 10 mins. It is RIGHT THERE, but you cant just cross the highway. Free parking was a perk & staff was extremely helpful. It came with the good & the bad, but due to when we were there, prices on rooms went up so we couldnt leave. But we made it work.

The hotel is a little aged but the room was clean and the location was fine. The staff was nice.

The hotel was clean, baseboards were missing so it didn’t feel entirely finished but that was just cosmetic. The bathrooms were clean, the room smelled nice and was clean, beds were comfy and the tv had casting abilities (which kept the kids happy!). Staff helped us navigate transit, the bus was only about an 8 minute walk through a decent neighborhood.

The room was clean, but the area is not the best area to stay in. Especially on a weekend, There is Herold Washington Park just around the corner that becomes a scary place, paticularly on a Saturday night. Even though no one ever bothered us or came around the hotel that we seen. The hotel itself is a decent and clean place, the only complaint I have about the room itself was that the T.V does not have service. The 3 channels that came through every once in a while had alot of static and rarely even had a signal. It would be great if the owners could join the modern era of tv and download apps like HBOMAX or Disney+ so guests can log into their own accounts. One plus of the location is that it is a close uber ride to the Obama Presidential Center.

The bed was delivered the next day while we were gone, but we didn’t need it any longer. Our room wasn’t cleaned that day, which was an issue, but I didn’t say anything. We were too tired after our busy day to even care. The next morning was checkout. We slept until 10:45, and when I called to ask what time checkout was, was told it was 11a. The desk person was gracious enough to give us until 12 noon, since we had just gotten up. We turned in our parking papers, and room keys with 10 minutes to spare. All in all, it was a pleasant stay. I would stay again. OHHH-the hotel does put a $100 charge on your card for incidentals-and I used my debit card, which takes 7-14 days for the charge to fall off and be returned. That wasn’t told to me in advance, and limited my spending. I know now to ask when I book anywhere.

AND THE PEOPLE TREAT US SO RESPECTFUL.. I DEFINITELY WILL COME BACK

The room was spotless. The hotel's in a terrific location and offers free parking. Keep in mind the the property is undergoing renovation and the hallways and bathrooms haven't been updated yet but the bathroom was clean and functional. One oddity with the room is that the charging ports on the headboard were tied to the lights switch just inside the door for the floor lamp. If the switch was in the off position, the charging ports didn't work. I figured out the USB port on the desk lamp charged when the lamp was turned off.

Newly renovated and front desk staff EXCELLENT!!!

If you’re looking for a place to lay your head, it’ll do. Don’t expect much beyond that.

Nice staff, but the pool was completely dilapidated. I understand if you don’t want to have a pool on your property, but if you have one and it’s torn up, cover it. The room smelled like cigarette smoke.

Very friendly and good service

Great location

Staff was very nice and accommodating. Room was clean and well maintained.

There was bed bugs visible as soon as I entered the room

We were there only one night. Everything was OK.

Don’t know much about property but I had a bad experience

The location was great - easy access to everything. The room was comfortable, quiet and very clean. The king size bed was very comfortable as well. The toilet in our bathroom was too low. Also, the floor between the desk and the bed was warped.

Bed was comfortable, tv is a good size. Internet is awful. Can’t even get enough signal to order pizza. Non existent internet

Standard hotel, nothing fancy. The room was clean but we had issues with the microwave. Alsp, the second floor is only accessed via stairs.