Radisson Blu Aqua Hotel Chicago

Amazing stay. Friendly and helpful sraff. Great food amd close to everything.

Check in/out was quick and easy. Staff was friendly and informative. Would stay here again.

They gave my reservation away after it was modified

Very stylish hotel in great location in downtown Chicago. The rooms are clean and modern. The Front Desk staff is fantastic and friendly. Love the little restaurant in the lobby and the Starbucks employees are very welcoming. The only complaint, is the sauna steam room does not work. I’ve stayed here twice in the last six months and it’s been out the entire time. I would just get that fixed. Other than that, it’s stellar.

The hotel is clean the staff are very helpful We will be back

Helpful staff and beautiful atmosphere!

I wished I had more time. It was great, the location and the food was excellent. I will definitely go back. Nice place to celebrate a milestone or special events.

Need more valet personnel - pay $87 a day but have to wait in your car dropping off because they don’t have enough personnel.

Be careful of the parking garage. We mistakenly took a left instead of a right and ended up underneath but saw a sign for the Renaissance. Then got stuck in the parking garage due to needing to load an app by QR code and enter information. Long story but the Hotel was not even affiliated with the parking garage underneath the hotel

CLEAN

Pros: Conveniently located, easy access to the River alk millennium Park public transit and we did not have to wait long for rideshare

The location and that it was quite but still in the heart of the city The price was significantly more than usual because an event was in town

Exceptional

Exceptional

Exceptional

Great central location & generous corner room with balcony. Clean & spacious Appalling they charge $150 per night per room for incidentals. No other hotel charges this excessive amount. In our case, $900 for two rooms charged against my credit card which will take a minimum of 10 days to be released. Totally unacceptable & unnecessary

Bad

Giant brown stain on the left side set of curtains in our room (1819.) Pool was not heated and very shallow- only 4 feet and small. Placed on the side of building next to fire station. A little loud. View blocked by buildings. Great location.

I asked 2 different people twice for a brief greeting card for my Mom in the room since it is her first time in her dream city. The card could have been as simple as "Welcome to Chicago, Maia" but it was not there. I know it probably sounds like a small thing but I really wanted her to feel welcome.

Very poor