HOTEL PUERTA CHICHEN

Great location for visiting Chichen Itza. The grounds are beautiful and well maintained. Staff is friendly and attentive. Rooms were clean and cool. Restaurant served consistently good food and cold drinks.

This hotel was what I expected: a place to sleep the night before going to Chichen Itza to facilitate getting there very early to minimize crowds. We had two rooms, both with two double beds. They were perfectly nice. The pool was large and pleasant. We didn't eat any meals, preferring to try local restaurants. (I can give a strong recommendation to La Poblanita, 500m down the road.) Parking was easy, right out front. I understand that hotels don't want the air conditioning left on when the guest has left the room, but it's quite annoying if you're only going out briefly to not be able to leave it on lightly. The rooms heat up quickly. This AC was quite effective when on, at least.

Great small “motel” style accommodation with chairs to hang outside of the room (super for parents to hang out after the kids are in bed!). Loved the pool! Room was very comfortable - the mattress was actually comfortable, best I had during our trip (not the typical super hard mattress you generally find in Mexico) Not much, great spot when visiting Chichen Itza as it’s only 3-4 minutes away by car. You could walk there probably if you wanted to save on parking.

We stayed at this hotel because it was close to Chichen Itza , had a restaurant and large pool area. We had a great swim at the pool upon arrival . We had dinner in the restaurant and a the best Cochinita Pibil we have had on the Yutacan . We left the hotel at about 7:40 am for a 5 minute drive to Chichen Itza , for 8 am opening . We also had a great conversation with a gentleman at the front desk , born in Piste . He told us about growing up and Playing at the Chichen Itza site as kid before it became a tourist site . He also shared a video on Chichen Itza and its history , we grateful he shared his personal connection to this amazing place .

Very good food at the restaurant! Perfect location, 20 min on foot to the ruins. Wifi, electricity and hot water supply not always stable, but somehow that was manageable.

What a gem! The hotel was lovely and so was the pool. Go down the street for the grilled chicken!

This was a pretty little hotel 1 km from Chichen Itza. It was clean and comfortable. The food in the restaurant was good. They had a nice pool and tidy garden. There was a sewer smell coming from the plumbing.

Location No hot water for morning shower. Water pressure was poor.

This is a good hotel and very convenient to visit the ruins. If you speak to reception they will sort an official guided tour at the same price as those at the site. The pool is large and the gardens are well maintained. The staff here were very good and I would stay here again.

Great breakfasts and dinners. Attentive staff. Margaritas delivered to the pool. Were able to exchange dollars for pesos on site. Arranged transportation for us at good prices.

Friendly, clean, festive for the holidays. Front desk staff are very helpful with directions, taxi scheduling, etc 0

Location is great and cleanness is acceptable. If there is a little fridge and a hair dryer are included in the room will make more convenience and hotel standard will get higher. Just my opinion to improve the quality of the hotel. without the fridge in the room get harder for us to store some medication.

The property is outstanding. It has a nice courtyard, pool, rooms, AC, affordable restaurant, and is quiet and relaxing in the evening. The desk and many staff speak Spanish and English. The gentleman who works the check-in hours also speaks French, Dutch, and Maya. The staff are all very friendly and helpful. It’s only a 15 minute walk to Chichen Itza and believe me when I say, that’s a great way to get there compared to driving in. The hotel offers a great breakfast as early as 7am, which allows you to walk down to Chichen and get in the gates by 8am. The streets get backed up by all the tour buses from Cancun, Vallocidid (spelling?), Merida, and the other cities. We walked by so many buses and cars sitting in traffic. So getting in early was a big plus. Beat the crowds. They just get larger and larger as the day goes on. You can also walk into the town of Pisté and find additional restaurants (we enjoyed a meal in town), ATM, and convenience stores (good for breaking big bills with a water purchase and snack). There are taxis sitting in town that will happily take you to Ik Kil cenote or other nearby sites. We only stayed one night and felt sad to leave. It was one of the better hotels and areas we visited on our trip. Nada

Restaurant attached to the hotel is a bit pricey for what is offered. Restaurant prices around Chichen Itza in general are pretty high.

Great location, very welcoming and friendly staff, excellent starting point to visit Chichén and take a refreshing jump in the pool.

The restaurant was excellent with great Yucatan food. You could eat inside or outside near the pool which was a nice setting. Staff were friendly & very attentive. Front desk arranged a taxi to Tren Maya. From the street the hotel looks somewhat run down but the grounds and pool located in the back were very nice. Good size pool from shallow to 5ft depth. It was very quiet as most of the rooms are not facing the noisy street but the tranquil grounds; however, the room window is on the walkway between rooms so you must keep the drapes closed so people can’t see in which made the room very dark. The rooms were very nice & clean with lovely bedding & pillows. Would be nice to have sheer drapes on the window to let the light in but not allow people to see in as the walkway is right outside your room

Hotel is located 3 minutes driving from Chichén Itzá so it is very convenient for those who want to enter the archeological site before the crowds. Food was superb with many yucatecan dishes to choose from. We truly enjoyed the nice pool after a day of exploring the surrounding towns. We only stayed one night and everything was perfect.

Good location for an overnight stay and go to the site before the crowed starts to gather. Not enough time spent to comment on negatives.

Piscine, situation

Clean and comfortable room,great location, very close to chichen itza. Has onsite restaurant. Staff were very friendly and caring. Beds are abit soft