21c Museum Hotel Cincinnati

The staff were friendly, kind and provided us with a warm welcome and comfortable stay. The room was clean, our room was as nice as described. We had no complaints!

Walkable for a Reds game. Full size shampoo / conditioner / body wash. Clean room. Quiet. Have stayed here twice for games. Would stay again.

Empty hand soap and empty body wash on arrival at 11:30pm. Terrible shower space. Enough said! Never coming back. Make up your own mind.

Great room even with a view of the alley! only wish there was a bathtub! Bed was comfortable and spacious room with chair and ottoman. Really a pretty special hotel in Cincinnati! I had dinner at the restaurant and had a great server / experience. Highly recommend.

The room and entire hotel was very clean, comfortable beds and pillows, and great food!

Love the artwork!

Location was great ! Art was nice ! Staff was helpful Facilities were not in good condition! Aircon in bedroom rattled each time it came on! Bathroom soap lotion containers were empty no garbage can in the bathroom few hangers in the closet. Cleaning service was slow restaurant times were limited rooftop bar was under repair.

Location great! Art and paintings we nice ! Front desk was helpful Facilities was not operating efficiently! Roof top bar was under renovation restaurant was closed during lunch and had limited times the Aircon system rattled when it turned on very annoying! room Cleaning was slow cleanliness of the room could’ve been better empty soap container no garbage can in the bathroom.Shower hard to operate

Bad

Very good

Room was great had everything we need, heads up you have to ask the front desk to bring up ice but it was fast! No fridge or microwave in rooms. Needed room key to go up and down elevators. Hotel was great and one of a kind! Museum in the hotel was a plus!

Clean, stylish hotel in great location. Only complaint was that roof top bar was closed for renovation but there was no mention of this when we booked. This was one of the reasons we booked this hotel. Overall, would still highly recommend.

Superb

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2nd time that we have now stayed at a 21c Museum Hotel property. We enjoyed the art gallery displays inside the hotel and find that to be unique. The hotel staff was great. The hotel parking (valet only) is very pricy but maybe not much more than parking alternatives in the downtown Cincinnati area. Our room was very spacious and comfortable but needed some maintenance as the window blind was torn and not functioning. We were unable to try the hotel's Metropole restaurant as unfortunately it is closed on both nights of the week (Monday & Tuesday) we stayed.

Beautiful place. Loved art work and room Valet cost a bit high

The art in the lobby is fun to see and it was a great location to walk to a concert downtown.

The staff are very nice, a valet guy was not helpful with luggage after we said we were self parking, but maybe they don’t help with luggage. The front desk did call for a guy to help with luggage so that was good. Excellent beds and great bathroom. The shower heads need to be updated, it felt like the water coming out was trying to rip your hair out. Quiet rooms and very relaxing. Great location for eating or taking the street car.

The staff was excellent, rooms are clean and the art is a very nice addition to the experience. The coffee machine was barely functional, had visibly broken parts and the tea bags looked like they lived in your aunt's purse for a year. There was an empty cabinet where the fridge should have been.

We loved the art museum located in the hotel. However the hotel itself was just ok. Staff was snooty and unfriendly. Rugs throughout were pretty gross. Location was ok. Would not stay here again