Days Inn & Suites by Wyndham Cincinnati North

Bad

Overall terrible visit. The AC hardly worked, it wouldn’t get below 74 in there. The window in the room was cracked, tv wouldnt connect the internet, hole cut in a square in the carpet, the bolt on the door wouldn’t lock. The screws in the door were just sitting in holes not actually screwed. The property amenities had breakfast included and a pool and neither were available. Staff knew our room needed towels and gave us 2 towels for a 4 person room. There was a axe and other tools just laying on the ground outside the building with no one around. Trash cans in the middle of the hallways and the hallway ceiling tiles there was some just completely removed. Overall just a terrible experience

Passable

Bad

What breakfast granola bars is not breakfast. The place had a musty smell, pop machine out of order no hot water in the room curtains poorly covered windows.

It's homeless shelter

Nothing about the stay was good, the pool is under maintenance… everything is “under construction” there’s trash in front of the entrance… tools (including a rusty ax laying on the sidewalk)… I asked for house keeping at 9 AM and they never came to the room while we were gone, when we got home at 10 pm. No breakfast.. when we asked we were given one muffin per guest… the coffee wasn’t filled up.. no cups to even grab some coffee.. I would absolutely never stay here again.

They told me pay a security deposit and would get the money returned and never got the money back.

We prepaid for our room arrived at 10:30Pm and had to wait 25 minutes to get our beds made because they did not have clean linens. Although the girl that came in and made the beds was very nice and friendly. The pool looks like it hasn’t been opened in years.

Exceptional

Just where it was located AC didn’t work TV was messed up. We had to leave so they went in our room to fix it while we was gone and they left our door open with all our stuff in it just very careless and a pool didn’t work. It smelled I would’ve gave it zero stars.

Exceptional

From the moment we arrived, we were confronted with an environment that was shocking. The sheets on our beds were visibly dirty and stained, which clearly showed a serious lack of cleanliness. It's a fundamental expectation for any hotel to provide clean linens, and this place fell woefully short. The sight and odor of those sheets created an unpleasant atmosphere that made it impossible to feel at ease. The furnishings in our room were equally distressing. The sofa, which should offer comfort, was marred by burn holes, highlighting a complete lack of care and maintenance. It was disheartening to witness such neglect toward guests' comfort, leading me to question how effectively the room was prepared for our arrival. Additionally, the room was permeated with overwhelming odors of cigar smoke, mildew, and marijuana, making it nearly impossible to relax. This experience was not only disappointing but also unacceptable for any accommodation.

I will start off by saying that the hotel staff were very nice and polite. The hotel itself is another story. The advertised pool with lovely pictures has not been operational for years and is in significant decay plus it was filled with garbage and broken furniture. The hallways were very dirty and the smell of both cigarette and marijuana smoke was overwhelming. Absolutely NOTHING like the pictures!

The air conditioning unit would come on and go off by itself. It was very hot in the room when it would go out by itself. The pool was not usable it was under construction and it looked like it would be that way for a while. It was half full of dirty water and the chairs around the pool were dirty also. Some of the rooms were under construction also. They do not mention a deposit fee until you are checking in there is no mention of this deposit on their website either. They say they serve breakfast but it’s just coffee in the morning. No cereal hot or cold no biscuits or sandwiches no pancakes or sausage or bacon just coffee.

Room was clean but no iron, no coffeemaker, towels bad shape, chair dirty, microwave dirty and rusty. Pool torn down not useable. Washer and dryer old rusty looks un useable. Needs to be upgraded 100% everything old and torn down. everything needs painting.

There appear to be 2 very nice younger Indian sisters running the place. They're quite helpful but the place is old. They have their hands full trying to rehab it and I wish them great success! One of the girls said she would take a pool repair course herself to fix the pool= determination and moxy! With one more good person on their team, am sure they would really spruce the place up : )

Quiet

1. No hot water to shower throughout my entire stay (checked in Thursday -checked out Sunday). The knob would not turn to access the hot water. Informed the front desk, never sent anyone to fix it. 2. No iron, informed the staff, the staff brought an iron that leaked water. 3. The window curtain was hanging from the window and the wand was broken. 4. A dirty towel was left hanging over the shower curtain. Staff: 1. The staff helped with what they could. 2. The staff were very nice and friendly. Air conditioning: 1. Never turned it on. Parking: 1. Free parking. 2. Our car was safe the entire stay. Poor rating!

Not what the pictures are. Hallways smell