Comfort Inn Ciudad Juarez

The customer service was great.

Close to everything we needed. Clean as new. Staff were super helpful and nice. All of them! Nothing. Maybe breakfast wasn’t the best I’ve had but, considering it’s included, I can’t complain

Staff was great also location was perfect near consulate

I wish the room had a small fridge.

Location close to everything I need it, staff wonderful people

It was a very nice, clean, and comfortable room with a lot of space. A little bit far from the area we needed to be in for easier access given most were across the street and had to walk a bit to get to the cross walk bridge. Some of the staff were really pleasant and helpful but there were a few that were not and quite rude.

Very modern rooms and very clean! Very uncomfortable beds. Terrible WiFi service and no cable tv.

the guy at the snack area was the nicest person there, very polite and talkative. they have staff there cleaning constantly. be aware if they offer you pancakes for breakfast, $8 usd for 2 pancakes. nothing had flavor, there were chilaquiles, beans, eggs with potatoes as well as sweet bread. asked for coffee like 5min before breakfast, attendant just answered with "isnt there coffee in your room". looks like property needs to be better taken care of. looks sketchy when you pull up as it is a little hidden, there was a missing front glass door. beds were way to hard for our liking even though they are new, very hard mattresses.

Excellent people

The breakfast buffet food was very good, the staff was very friendly and helpful Everything was very good, but I wish the room had a microwave and mini frig like they have in the U.S.

Breakfast every morning was great . The staff was very helpful and polite. Clean lady was so sweet. She deserves a raise. The mattress was no good. My back hurts every morning. Another thing the carpet was stain with foot track by the bed closer to window. Need to shampoo the carpet.

The hotel smells good since you enter the lobby. Staff was waiting to open the doors Housekeeper always friendly. Receptionist where friendly and all staff uniforms always in tack Tv volume would go out. Rooms have no microwave. Laundry on site is a must when there is people traveling.

That it was clean. The beds and pillows were extremely uncomfortable. The WiFi was awful the room smelled horrible.

breakfast was good over all I am very satisfied with my staying I will come back there if I have to, I will definitely recommend it to anyone shower head was missing parts not iron in room to use

The location was exceptional to get to and from the US consulate building where we were getting some documentation done. The staff had great customer service. The facilities are quite basic, the gym has no weights, no fridge or iron in the rooms. It’s more of a short stay hotel, very short stay.

Great clean and comfortable To find the main entrance is hard, if you missed than you have to make a long way U-turn

Towels

Very clean and amazing breakfast every day

Really clean and modern. Beds were terrible, WiFi service was horrible and tvs hardly worked. Beds were super uncomfortable. Gym could use better equipment.

breakfast was tasty and delightful. Very clean and nice . Everything was amazing the only thing I didn’t like was that the mattress is so hard. I would wake up with a back pain every day. I would recommend to change the mattress. The mattresses were so hard I don’t like it because I would wake up with back pain.