Rodeway Inn & Suites Clarksville near Governors Square Mall

Bad

Nothing Beautiful on the outside but infested with bedbugs

Clean rooms and friendly staff.

The bed was there and clean. The water in the faucet splattered all over. The ac was off so the room was sweltering and it did push very well so it took an hour to cool off.

Exceptional

After staying 2 nights at RW(countless nites in 9 years) on what would have been my last nite I decided to stay another day. I booked an additional nite on Hotels.com as I have several times in the past. At 9am as is their practice housekeeping began knocking and rushing folks to vacate down the hall, at my door I explained booking another nite, didn’t need anything from the cart & shut the door. The proprietor calls at 1030 to let me know I owe a fee that needs to be paid immediately for “early -check- in.” This is not stated anywhere on hotels.com or the hotel’s www, nor is it posted or advertised in the office. I explained this and why I questioned the fee because I’ve never been charged there or at any other hotel ranging from The W or Caesar’s Palace down to cheap hotels such as this; I asked what was I to do to avoid additionally charges since I’d never experienced this. A RUDE, SMUG attitude glared back at me as he said: vacate and come back at 2p. Now if I just arrived at 10:30 for a 2p check in I could understand, not after a 3 night stay when the hotel is clearly almost empty. Now, It’s his dump and I’m sure it’s his prerogative to add whatever gouges he wishes, but that doesn’t make it right. But be warned these people will give you 2 thread bearing towels and a ding un rag, and the next day to charge extra for being a good customer. No thank you. I cancelled my reservation and stayed across the street.

Also a concern is the growing, ever changing list of up charges or fees the management try to impose that have no documentation or explanation’s It like a buffet line priced à la carte.

Beware if the outlets too, sparks fly in the ones that hold a plug. I will call the Better Business Bureau Monday to report their list of scams. It like a buffet line priced à la cart.

I decided last night to extend my trip another night,I reserved another nites stay in the exact type rm for the following day, relaxed and went to bed. At this time hotels.com conf page shows 7 rms left. These people start the housekeeping nuisances at 9a. Rushing you to vacate and waking up everyone trying to sleep. This morning was no exception, rather than I was remaining as a guest, I explained they moved down the hall. The proprietor calls at 1030 to let me know I owe $40 for checking in early. It had not stated this in any line or advertising of both hotels.com or the hotels www, not was it posted or advertised in the office. I asked what I was to do if I chose not to pay the “$40 early check in fee?” His RUDE & SMUG attitude on his good days was glaring, he said: vacate and come back at 2p. I have stayed in the W or Gaylord Resorts, Hilton, Marriott, Holiday in to local grand old hotels, and I’ve stayed in Motel 6’s and this slum RWI and never have I been subject to such a fee, or have I ever been charged additionally that was not clearly stated in the agreement then receipt itemized for clarity. These people are scamming grifters, who sit behind glass in rude tones and broken English pull their tricks. It’s his prerogative to add any gouges he wants at his run down property, but that doesn’t make it right or good business. I’ve never been so mad in many years, cancelled, left and will never be back.

But not good. Rude shady staff!

Good

Room was clean, quiet and staff was always there to assist.

There are a few additional fees not mentioned by hotels.com that are shady at best. This bothered me. A $40 upgrade to stay in the room you have extended a night in from 11a (check out) to 2p (check in). No where was this disclosed on the app or in person. I would havd had to vacate and then return a few hours later after paying $70 for each nite already. Fishy at best.

Superb

Nothing really. It was right off the highway making it easy to find it and get back on the highway the next day. Plentiful parking, so no complaints there either. I wish I got there earlier to enjoy the facility.

How easy it was to reserve a room. How nice the staff was, and how clean the room was. Also how very close gas and food was to the room. Could have walked and got food. Plan on staying again for my future trips. Thank you. Nothing really. It was right off the highway making it easy to find it and get back on the highway the next day. Plentiful parking, so no complaints there either. I wish I got there earlier to enjoy the facility.

I stay at this hotel/motel often when in Clarksville. It is very reasonably priced as one of the cheapest hotels, yet it is clean, everything offered is available, working and it feels safe. It is also in a really good location, I can walk to get breakfast or lunch, Walmart is around the corner, not too far from I24 and located in densely populated blvd which is a shopping and dinning district. I’m not looking for the Ritz Carlton, sometimes it’s nice to splurge. But this hotel works for me and at often more than half the price of some mid-range hotels.

Stayed here a few times before!! No problems except I had to put up $60 deposit besides my credit card!! A little aggravating bet I guess it is the world we live in! Clean quiet!

Dirty

The fact that we got double charged I told I would not be as the reservation was for the following night and had to be changed very disappointed