HomeTowne Studios by Red Roof Covington, GA

Great place to stay for couple of days or weeks have everything you need everyone there was very nice and helpful

Good for the price!

Bad

Very good for a value hotel. The staff was exceptionally helpful. The room was fine. Very clean. The AC was cold. I felt safe and slept just fine. Nothing to write home about, but exceeded expectations for the price.

I made the reservation for my brother and when he came to the property there was no one in the office so he could not check in. I’m very disappointed and will not be making another reservation with that hotel. How can you sell a room and then have no one there for people to check in?

Disappointing

Bad

Nothing. The manager said he would refund me but declined the refund through booking.com. Don’t stay here People are rude. The front office lady yelled at my mom “closed” before my mom could even speak telling her out room key didn’t work. All they had was a cleaning guy more worried about staring at people rather than helping. Had no toilet paper or towels. Once again the manager said he would refund the stay but declined it. Will keep posting bad reviews until I get my refund. Don’t waste your money. Rooms smell like smoke, door barely shut and locked, kids running around the parking lot. Horrible place.

The manager and the clerk were very helpful. They answer all the questions. They were very polite. They tried to help on everything we need, but the rooms need to get clean better. Make sure that when attendance leave they change all the cheats for new attendance. Need to Fugate more often cause the room was infected of roaches. They need to check their rooms more often for clean towels. Other than that, it was OK.

We ( 2 ladies) arrived around 2:45- I had requested a handicap room. Or a room with walking limitations. I got a second floor room with no working deadbolt, dirty towel. Grime an dust everywhere. Then we got locked out and had maintenance call kick the dust I have photos to probes is.

The room was okay , smelled really bad , after three days of constant cleaning the smell went away , it smelled like weed really bad . The staff is great , the kitchen is great , very useful . Parking is great during the day , if you arrive late , know that there is no reservation on parking spots , you have to park all the way in the back . Honest truth

This property is not available for late arrivals. My husband made a reservation. When he arrived late in the evening, the desk was closed, and he was not able to get his room. He had to sleep in the car. We have not received a refund.

Very good

It was a short trip. So this place was perfect for us.

I would never use hotel.com ever again

No Good They took my money, the front was closed when I arrived .

They took my money, the front was closed when I arrived .

Exceptional

It wasn't too far from the square which we liked considering we went for all of the Vampire Diaries memorabilia. Plus the price was great considering it was very last minute. However we didn't notice at first that there was a damage deposit when we paid. The lady at the front desk was nice and gave my kids suckers when we left and is the only reason we are leaving a star at all. To start our door to our room would not lock which isn't very comforting when you have two small children with you. The deadbolt was about an inch off so we couldn't even lock our door and there was a couple arguing in the parking lot in the middle of the night just screaming at each other. The bathroom door wouldn't shut at all. We had to put the trash can in front of the door and that didn't really help. The cover on the bed was practically just a second sheet and wasn't very comfortable. Underneath the beds looked like they hadn't been swept in ages. Also the lady at the front desk told us it would take 3-5 days for us to receive the damage deposit back in our account but the message I just received says 7-10 business days not including weekends which is basically 2 weeks from when we stayed.

Exceptional