Campanile Creteil Centre

It has been one month since I stayed at your hotel, and I still have not received the deposit that was taken from my bank card. I do not find this acceptable or professional at all. This situation has caused me a lot of stress — I have gone to the bank many times to ask about it, but still nothing. I still have not received my deposit money back.

Friendly staff and within walking distance of shopping mall

Very good location, excellent breakfast! The afternoon/ night shift receptionist.

That the aircon didnt work

It is only 5 minutes to a big shopping mall and 1 minute to Mac Donal.it has elevator The bath is really tight and small,not suitable for fat or pregnant people,the rooms are very small and there isn't refrigerator.

Staff are not friendly at all! Nothing

All the necessary is worth for the price Shower was a challenge at the begging

The ceiling was falling apart and the doorknob of the bathroom was broken.

It was a little bit dirty but that's is:)

The room cleaning service was good, the additional coffee/tea was good There was a black guy at the reception. He was very rude when we went to check in at night, he wake up very late. He just checked my name, gave me keys, but didn't say a single word with me. I asked where's the elevator was, but he didn't respond. He didn't show me the direction where the room is, his sleep was important. He was behaving in such a way that we went there to beg him for a room to stay. We didn't feel like customers.

Outstanding Everything was perfect

Good value

The location No curtains at the window and the laundry delivery man at 3am looking in the window, no adequate parking, aggressive reception, very small shower

Location We stayed at Hotel Campanile Créteil for two nights with our wheelchair-user daughter, and it was one of the most frustrating hotel experiences we've had. After a 7-hour drive, we were given a cramped room with no working fan or ventilation, a broken phone, and noisy neighbours yelling late into the night. I had to go down to reception twice to report it since we couldn’t even use the phone. The staff (Junior) couldn’t fix anything, so we were moved to another room — after unpacking everything. Unfortunately, the second room had the same problems: broken ventilation system, another broken phone, and later, a bathroom light that didn’t work at all. We couldn’t bathe or properly clean our disabled daughter because of the total lack of lighting, and neither we had a decent shower. Despite repeatedly reporting this — including to the Front Office Manager — nothing was ever fixed. I had to keep going from the fifth floor to reception multiple times just to be heard. We received no apology, no resolution, and no offer to move us again because the hotel claimed it was fully booked. Very poor service, unacceptable facilities, and a total failure to meet accessibility needs. We are requesting a full refund and do not recommend this hotel.

Receptionist was horrible. He doesn’t listen to customer. I requested Business invoice. He didn’t wanna give it to me.

Exceptional

Nice little hotel but rooms are quite small

Very good

The rooms and bathroom are quite small, but the shower was a struggle. The hotel is clean and close to a mall and a station.

Bad